Store Manager

4 weeks ago

Makati City, National Capital Region, Philippines Primer Group Full time

The Store Manager ensures that all team members understand their roles, executes brand directions, and maintains a high level of customer satisfaction.The role requires a strategic approach to integrating various departments such as marketing, merchandising, operations, and visual merchandising to achieve business objectives.

Sales and Business Objectives:

  • Focus on achieving store sales targets and business growth.
  • Plan and set sales targets for each floor and brand, cascading numbers to store supervisors.
  • Spot and close partnerships within the group
  • Analyze inventory against sales targets and request merchandise as needed.
  • Report sales performance and analyze factors affecting sales periods.
  • Integrate marketing, merchandising, operations, and visual merchandising strategies into a cohesive effort.
  • Set timelines and milestones for timely execution of deliverables.Operational Efficiency:
  • Implement expense control measures and develop utility schedules.
  • Provide optimum manpower schedules to minimize overtime.
  • Prioritize essential repairs and maintenance.
  • Review and approve manpower plotting and scheduling.
  • Coordinate with SBU ops and VM for store-specific visual merchandising directions.Policy Implementation and Compliance:
  • Implement all brand policies, procedures, guidelines, andpromotions.
  • Monitor quality of implementation and document progress.
  • Ensure staff compliance and alignment with brand standards.Inventory Management:
  • Monitor store inventory levels to maintain healthy stock levels.
  • Ensure physical and virtual inventory tally at all times.- Execute policies on inventory variances and losses, ensuring follow-through actions.Performance Monitoring:
  • Monitor daily reports for sales performance and inventory levels.
  • Conduct and discuss store checklists with staff for consistent understanding and implementation.Customer Service:
  • - Address customer needs and ensure a high level of customer satisfaction at all times.Leadership and Support:
  • Oversee and guide all departments and personnel in operational and sales activities.
  • Ensure that staff are fully supported with training, information, and performance understanding.

Job Qualifications

  • Graduate of a Bachelor's Degree
  • Proven experience in retail management, preferably in a supervisory or managerial role.
  • Strong understanding of sales performance metrics and inventory management.
  • Excellent leadership, organizational, and communication skills.
  • Strong problem-solving skills and the ability to handle customer service issues effectively.
  • Ability to work in a fast-paced environment and manage multiple priorities.
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