Clinical Educator

4 weeks ago

Pasig, Philippines ICU Medical Full time
Overview

The Clinical Educator functions as a clinical and product expert and is responsible for working with the ICU Medical sales team to advance the sales process and maximise customer satisfaction through in-service education and training programs, clinical and product trouble-shooting, and follow-up activities.

Responsibilities
  • Conducts and leads in-services and educational sessions relative to ICU products during evaluations, conversions and trouble-shooting.
  • Promotes/sells/ secures opportunities for product training and support from existing and prospective customers through a relationship-based approach.
  • Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs in collaboration with sales and management teams.
  • Demonstrates a detailed understanding of product range and clinical application.
  • Assists the sales team with the provision of effective clinical support, teaching and education of ICU products.
  • Delivers programs to support ICU products in the clinical setting.
  • Makes telephone calls and in-person visits and presentations to customers as directed.
  • Provides management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services as required.
  • Keeps up to date with product applications, technical services and changes in clinical demands.
  • Fosters teamwork and conducts work in alignment with company policies at all times.
  • Abides by and performs to the best of abilities all functions, duties and responsibilities as assigned by ICU.
  • Complies with orders and instructions given by ICU through its authorized representatives.
  • Shall not disclose any Confidential Information in respect of the affairs of ICU to any unauthorized person.
  • Performs any other administrative or non-administrative duties as assigned by ICU representatives from time to time as directed.
Knowledge, Skills & Experience
  • Demonstrated clinical teaching and facilitation skills.
  • Understanding of teaching and learning in the healthcare environment; proven record of successful performance achievements.
  • Solid relationship-building skills.
Education and Qualifications Minimum Qualifications
  • Must have the legal right to work in the Philippines.
  • Must have a valid driver’s license.
Travel Requirements
  • Typically requires more than 80% travel in role via regular customer visits.
Physical Requirements and Work Environment
  • Customer site visits may require work to be performed within a hospital or clinical setting. Guidelines established for working in such an environment must be followed.
  • Regular travel is required in order to reach customer sites.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Science
Industries
  • Medical Equipment Manufacturing
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