Clinical Educator

2 weeks ago

Pasig, Philippines ICU Medical Full time

Overview The Clinical Educator functions as a clinical and product expert and is responsible for working with the ICU Medical sales team to advance the sales process and maximise customer satisfaction through in-service education and training programs, clinical and product trouble-shooting, and follow-up activities. Responsibilities Conducts and leads in-services and educational sessions relative to ICU products during evaluations, conversions and trouble-shooting. Promotes/sells/ secures opportunities for product training and support from existing and prospective customers through a relationship-based approach. Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs in collaboration with sales and management teams. Demonstrates a detailed understanding of product range and clinical application. Assists the sales team with the provision of effective clinical support, teaching and education of ICU products. Delivers programs to support ICU products in the clinical setting. Makes telephone calls and in-person visits and presentations to customers as directed. Provides management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services as required. Keeps up to date with product applications, technical services and changes in clinical demands. Fosters teamwork and conducts work in alignment with company policies at all times. Abides by and performs to the best of abilities all functions, duties and responsibilities as assigned by ICU. Complies with orders and instructions given by ICU through its authorized representatives. Shall not disclose any Confidential Information in respect of the affairs of ICU to any unauthorized person. Performs any other administrative or non-administrative duties as assigned by ICU representatives from time to time as directed. Knowledge, Skills & Experience Demonstrated clinical teaching and facilitation skills. Understanding of teaching and learning in the healthcare environment; proven record of successful performance achievements. Solid relationship-building skills. Education and Qualifications Minimum Qualifications Must have the legal right to work in the Philippines. Must have a valid driver’s license. Travel Requirements Typically requires more than 80% travel in role via regular customer visits. Physical Requirements and Work Environment Customer site visits may require work to be performed within a hospital or clinical setting. Guidelines established for working in such an environment must be followed. Regular travel is required in order to reach customer sites. Seniority level Associate Employment type Full-time Job function Science Industries Medical Equipment Manufacturing #J-18808-Ljbffr

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