Mandarin Client Advisor(Makati City)

4 weeks ago

Makati, Philippines J-K NETWORK SERVICES Full time

Company Profile: Italian Luxury Brand of Watches and Perfumes. Be part of one of the most glamorous names in luxury timepieces, with exclusive boutiques located in prestigious hotels and high-end shopping malls. We are currently looking for Brand Ambassadors / Brand Sales Associates to represent our brand, promote our products, and assist Chinese clientele with inquiries and purchases. Position: Mandarin Client Advisor Company Industry: Luxury Brand Industry Work Location: Makati City Work Schedule: Shifting Schedule (Dayshift & Midshift-Mall hours) Salary: Php 40,000 Work Set Up: Work On-site BENEFITS: Incentives Commission 13th Month Pay HMO with 3 dependents Government-mandated benefits REQUIREMENTS OF THE JOB: Open to Filipino and Filipino-Chinese applicants who can speak conversational Mandarin and effectively communicate with Chinese customers. Can speak English and Tagalog. Holds a Bachelor’s degree in any field. Knowledgeable in luxury retail and sales techniques. Demonstrates strong interpersonal and communication skills. Thrives in a collaborative, team-oriented environment. Shows excellent organizational abilities and a willingness to learn. Proactive, motivated, and results-driven. RESPONSIBILITIES OF THE JOB APPLICATION: Welcome all clients and provide exceptional service for every visit or inquiry. Understand client needs, offer personalized recommendations, and introduce them to the brand. Build and maintain strong client relationships while attracting new customers. Manage the full sales process, ensuring a premium shopping experience. Support store targets and service KPIs. Record client information for CRM and follow-up activities. Handle after-sales services, including repairs and customer updates. Ensure store cleanliness and product displays meet brand standards. Follow all sales, security, and operational procedures. Participate in ongoing training to enhance product and brand knowledge. RECRUITMENT PROCESS Paper Screening Interview with the HR Manager Second-level Interview with Store Manager Final Interview with Commercial Manager (optional) Job Offer

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