
Senior Data Specialist
20 hours ago
Major Duties and Responsibilities
- Develop partnerships with regional sales analyst to understand their needs and provide expedited data review.
- Compile and communicate steps taken on customer cleansing analysis to ensure stakeholder tasks have been completed.
- Provide territory analysis, including sales rep coverage to understand assignment gaps.
- Evaluate majority sales owner to determine proper coverage and assignment of campaigns and opportunities.
- Assist in developing SOP's to ensure consistent process across projects and activities.
- Provide CRM support for sales consultant knowledge checkouts to ensure sales team is properly leveraging the platform.
- Identify and manage the resolution of data quality issues, such as uniqueness, integrity, accuracy, and consistency in a timely fashion.
- Perform recurring and ad hoc updates of CRM fields and assignments to provide accurate and actionable information for internal users and sales teams.
- Collaborate with cross functional teams on CRM enhancements, reports, and user reported issues including addressing emailed support requests, creating tickets, troubleshooting, testing and communicating resolutions to users.
- Bachelor's degree in Data Analytics or Business.
- 2+ years in a similar analytical role (i.e. business analysis, sales data analysis).
- Superior oral and written communication skills.
- Experience with CRM/ICM tools and SAP.
- Experience with BI tools such as Business Objects, Tableau, PowerBI.
- High level of organization and detail-oriented.
- Excellent time management.
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