Senior Data Specialist

3 weeks ago

Pasay, Philippines Hammerjack Pty Ltd Full time

Major Duties and Responsibilities

  • Develop partnerships with regional sales analyst to understand their needs and provide expedited data review.
  • Compile and communicate steps taken on customer cleansing analysis to ensure stakeholder tasks have been completed.
  • Provide territory analysis, including sales rep coverage to understand assignment gaps.
  • Evaluate majority sales owner to determine proper coverage and assignment of campaigns and opportunities.
  • Assist in developing SOP's to ensure consistent process across projects and activities.
  • Provide CRM support for sales consultant knowledge checkouts to ensure sales team is properly leveraging the platform.
  • Identify and manage the resolution of data quality issues, such as uniqueness, integrity, accuracy, and consistency in a timely fashion.
  • Perform recurring and ad hoc updates of CRM fields and assignments to provide accurate and actionable information for internal users and sales teams.
  • Collaborate with cross functional teams on CRM enhancements, reports, and user reported issues including addressing emailed support requests, creating tickets, troubleshooting, testing and communicating resolutions to users.
BASIC QUALIFICATIONS
  • Bachelor's degree in Data Analytics or Business.
  • 2+ years in a similar analytical role (i.e. business analysis, sales data analysis).
  • Superior oral and written communication skills.
  • Experience with CRM/ICM tools and SAP.
  • Experience with BI tools such as Business Objects, Tableau, PowerBI.
  • High level of organization and detail-oriented.
  • Excellent time management.
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