Sr. Director – Head of Clients, Philippines

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary
Visa Philippines is a growing team driven by a clear vision of making Visa the best way to pay and be paid for everyone everywhere. We are guided & united by Visa’s leadership principles of Leading Courageously, Obsess about Customers, Collaborate as One Visa and Execute with Excellence which allows us to create meaningful partnerships across the industry and Visa Philippines being certified as a Great Place to
Work.

What a Sr. Director – Head of Clients does at Visa:
The Head of Clients will lead Visa’s end-to-end sales and business development process for all clients (Issuers, Acquirers, Sellers, Fintech, Key Merchants and other partners) across the Philippines. The individual will have accountability for the entire sales funnel: developing Visa’s market sales strategy, generating leads, developing
sales material, prospecting potential clients, as well as structuring and closing partnerships with the single aim of enabling clients of all shapes and sizes to grow with Visa.

This role has a broad focus, spanning Visa’s three strategic focus areas of Core (Consumer Payments), Commercial & Money Movement Solutions (B2B & Corporate Payments), and Value-Added Services (such as Advisory, CyberSource, Loyalty Solutions, Data and Risk solutions and more).

This position is responsible for working across all Visa teams, both in the Philippines and the broader Asia Pacific region, to position Visa as the industry and thought leader amongst our clients, partners, regulatory bodies and peers.

Additionally, the Head of Clients will:

• Achieve the country objective by working closely with the market’s management
  & functional teams as well as with the key functions from the market support
  center
• Successfully translate Visa’s long-term strategy into specific objectives and
  action plans for the market, aligning efforts with other key Visa stakeholders
  Lead a team of Account Executives who together have responsibility for
  generating significant new business to Visa across the market by developing new
  initiatives/solutions and implement marketing/usage initiatives targeting
  traditional and new segments
• Build and proactively manage large and most influential client relationships in the
  Philippines with a view to build stronger partnership and cross-sell Visa’s suite of
  products and solutions
• Develop and execute the client development strategy and revenue objectives for
  the Philippines to increase personal consumption expenditure (PCE) penetration,
  Visa volume &market share in the card and non-card segment, data processing
  revenues and create acquirer, seller and consumer preference for Visa
• Identify commercial risks and opportunities relating to these partnerships,
  focusing on the development of medium-term account plans and structure and
  model commercial deals that promote growth
• Coach and direct team members for the day-to-day execution of sales activities,
  establishing a customer focused, performance-based sales culture
• In conjunction with the market’s management, represent Visa on industry bodies
  and forums

Why this is important to Visa
The successful candidate will be an essential member of Visa’s Leadership Team in the Philippines, leading the execution of the 2025 and 5-year plan that aims to increase the reach & penetration of more secured & reliable digital payment experiences for customers including Filipinos abroad, businesses, and government entities, creating a more inclusive and empowering payment ecosystem.
Projects you will be a part of:
The successful candidate will be a key member of Visa’s Leadership Team in the Philippines and will be pivotal delivering Visa’s mission of “being the best way to pay and be paid” by executing the 2025 and 5-year plan for the Philippines and the IPVMC Cluster. Responsibilities include:

1. Securing strategic deals and launching new products
2. Boosting growth in affluent, cross-border, and e-commerce segments and expanding the customer base
3. Increasing engagement in non-card payments through partnerships with issuers, acquirers, and merchants
4. Growing acceptance in the SMB ecosystem, transit & everyday spend channels, and B2B verticals.
5. Enhancing penetration of Commercial & Money Movement and VAS Solutions in partner portfolios
6. Leading a dynamic, passionate, and talented team

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

What you will need:

• 15+ years in sales & client facing experience
• Demonstrated experience leading complex, commercial partnerships, ideally in the financial, digital or fintech domain
• Outstanding executive communications skills as a spokesperson for fintech, innovation & strategic partnerships within Visa and across the industry
• Strategic, analytical thinker who consistently challenges the status quo and constructively challenges the team to aim for higher ground, change agent
• A strong & balanced understanding of the financial, seller and digital ecosystem in the Philippines
• Proven success in developing individuals and teams is essential

What will also help:

• Extensive experience in B2B and B2C sales within the financial sector and other
• industries is preferred
• Direct expertise, particularly in non-card payments and the distribution of financial/payment products to merchants, is highly advantageous
• Dealing and familiarity with conglomerates given that payment is a common thread in this set up is a plus
• A strong reputation in the payment industry, along with significant relationships with key stakeholders, is crucial
• Leadership experience in global or regional matrix business environments is also preferred
• Demonstrated success in leading teams and working in a highly matrix organizations
• A strong bias and experience in coaching and people development to create a high impact team

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.