Online Sales Associate

2 weeks ago

Makati City, Philippines Infinity Sports International Inc. Full time

Key Responsibilities -Accurately process and fulfill online orders, ensuring all customer and shipping details are complete and correct. -Manage and regularly update product listings, pricing, and availability across online platforms. -Provide responsive and professional customer support via Facebook, WhatsApp, Viber, Telegram, and other communication channels. -Proactively reach out to potential B2B clients through Facebook, TikTok, and messaging apps to generate and convert leads. -Coordinate closely with the warehouse/logistics team to ensure timely dispatch and delivery. -Support promotional efforts, including content preparation, messaging, and customer follow-up during campaigns. -Monitor and analyze online sales performance and report insights to management. -Maintain sales records, track inquiries, and assist with administrative tasks related to online transactions. Qualifications: -Minimum of 1–2 years experience in e-commerce, digital sales, or online order processing. -Demonstrated ability to generate and engage B2B leads via Facebook, TikTok, WhatsApp, Viber, and Telegram. -Strong communication skills, both written and verbal. -High attention to detail and excellent organizational skills. -Familiarity with online retail tools and digital platforms. -Proficient in MS Office or Google Workspace; knowledge of inventory/order tracking systems is an advantage. -Self-starter who can work independently and collaboratively in a fast-paced environment. -Can start immediately

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