
Order Management
3 weeks ago
JOB PURPOSE
The Order Management and Replenishment Planning Executive will be in-charged of end-to-end order management for all channels. This person will also be responsible for proper stock replenishment and inventory management at consignment stores. This role will work closely with cross-functional teams within Supply Chain, Marketing, Retail Operations, and 3PL to ensure timely delivery of products and high rate of on-shelf availability.
KEY RESPONSIBILITIES
- Processes SO and OB in SAP for the weekly deployment of consignment doors for selling stocks and POSMs
- Processes SO and OB in SAP for Outright orders
- Manages version up codes during SO creation in SAP to ensure achievement of External Fill Rate target
- Coordinates with 3PL to ensure on-time, complete, and accurate delivery of orders in both quantity and quality
- Processes stock returns from stores to warehouse for quarterly and ad hoc pullout
- Processes Marketing Request Form (MRF) for deployment to consignment stores, PR use, events, and the like
- Monitors and reviews Backloads, POD, and OB of 3PL
- Coordinates with 3PL to resolve delivery issues and complaints
- Translates Demand Planners’ forecast into replenishment plan considering lead time and safety stock requirement
- Calculates stock replenishment on a weekly basis on SKU-Store level to ensure optimal inventory level and on-shelf availability at consignment stores
- Works with Demand and Supply Planner in strategizing stock allocation between consignment stores and outright accounts in lieu of supply constraint
- Drives stock rebalancing considering slow moving and excess stocks at consignment stores
- Works closely with Logistics team on ensuring Goods Receipt of urgent shipments
- Monitors and reports On-Shelf Availability (OSA) for consignment stores
REQUIREMENTS
- Bachelor’s degree in business, supply chain or related fields
- A minimum of 3-5 years of experience in order management and replenishment planning or supply planning
- Proficient in MS Excel, MS Powerpoint, and SAP
- Strong communication skills
- Strong coordination and problem solving skills
- Strong business acumen
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