Process Executive-Ops

3 weeks ago

Muntinlupa, Philippines Cognizant Full time

Overview

Cognizant, Muntinlupa City, National Capital Region, Philippines

Join our dynamic team as a Process Executive-Ops where you will play a crucial role in supporting our operations with your expertise in DBPool. This hybrid role offers a unique opportunity to work in rotational shifts ensuring seamless operations across various domains such as Registrars & Transfer Agents Ops, Fund Administration and Wealth Management Operations. Your contribution will be vital in enhancing our service delivery and operational efficiency.

Responsibilities
  • Support daily operations by efficiently managing tasks related to DBPool, ensuring smooth workflow and timely completion of assignments.
  • Collaborate with team members to address operational challenges and implement effective solutions that enhance productivity.
  • Monitor and analyze operational data to identify trends and areas for improvement, contributing to the continuous enhancement of processes.
  • Communicate effectively with stakeholders to provide updates on operational status and address any concerns promptly.
  • Assist in the preparation of reports and documentation, ensuring accuracy and compliance with company standards.
  • Participate in team meetings and contribute ideas for process improvements and innovation.
  • Ensure adherence to company policies and procedures, maintaining a high standard of operational excellence.
  • Utilize domain knowledge in Registrars & Transfer Agents Ops, Fund Administration and Wealth Management Operations to support specialized tasks.
  • Adapt to rotational shifts, demonstrating flexibility and commitment to meeting operational demands.
  • Provide exceptional service to internal and external clients, fostering positive relationships and trust.
  • Maintain confidentiality and security of sensitive information, adhering to company guidelines.
  • Engage in continuous learning and development opportunities to enhance skills and knowledge in relevant areas.
  • Contribute to the company’s mission by ensuring efficient and effective operations that support overall business objectives.
Qualifications
  • Demonstrate proficiency in DBPool, showcasing the ability to manage and execute tasks effectively.
  • Possess strong communication skills in English with the ability to read, write and speak fluently.
  • Exhibit a foundational understanding of Registrars & Transfer Agents Ops, Fund Administration and Wealth Management Operations.
  • Show willingness to work in a hybrid model and adapt to rotational shifts as required.
  • Display a proactive approach to problem-solving and process improvement.
  • Demonstrate attention to detail and accuracy in all operational tasks.
  • Possess a collaborative mindset, working well within a team environment.
Certifications
  • Certification in Database Management or related field is preferred.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Business Development and Sales
Industries
  • IT Services and IT Consulting
  • Business Consulting and Services
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