Process Executive-Ops

6 days ago


Muntinlupa, Philippines Cognizant Full time

Overview Cognizant, Muntinlupa City, National Capital Region, Philippines Join our dynamic team as a Process Executive-Ops where you will play a crucial role in supporting our operations with your expertise in DBPool. This hybrid role offers a unique opportunity to work in rotational shifts ensuring seamless operations across various domains such as Registrars & Transfer Agents Ops, Fund Administration and Wealth Management Operations. Your contribution will be vital in enhancing our service delivery and operational efficiency. Responsibilities Support daily operations by efficiently managing tasks related to DBPool, ensuring smooth workflow and timely completion of assignments. Collaborate with team members to address operational challenges and implement effective solutions that enhance productivity. Monitor and analyze operational data to identify trends and areas for improvement, contributing to the continuous enhancement of processes. Communicate effectively with stakeholders to provide updates on operational status and address any concerns promptly. Assist in the preparation of reports and documentation, ensuring accuracy and compliance with company standards. Participate in team meetings and contribute ideas for process improvements and innovation. Ensure adherence to company policies and procedures, maintaining a high standard of operational excellence. Utilize domain knowledge in Registrars & Transfer Agents Ops, Fund Administration and Wealth Management Operations to support specialized tasks. Adapt to rotational shifts, demonstrating flexibility and commitment to meeting operational demands. Provide exceptional service to internal and external clients, fostering positive relationships and trust. Maintain confidentiality and security of sensitive information, adhering to company guidelines. Engage in continuous learning and development opportunities to enhance skills and knowledge in relevant areas. Contribute to the company’s mission by ensuring efficient and effective operations that support overall business objectives. Qualifications Demonstrate proficiency in DBPool, showcasing the ability to manage and execute tasks effectively. Possess strong communication skills in English with the ability to read, write and speak fluently. Exhibit a foundational understanding of Registrars & Transfer Agents Ops, Fund Administration and Wealth Management Operations. Show willingness to work in a hybrid model and adapt to rotational shifts as required. Display a proactive approach to problem-solving and process improvement. Demonstrate attention to detail and accuracy in all operational tasks. Possess a collaborative mindset, working well within a team environment. Certifications Certification in Database Management or related field is preferred. Seniority level Entry level Employment type Full-time Job function Business Development and Sales Industries IT Services and IT Consulting Business Consulting and Services #J-18808-Ljbffr



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