Remote Customer Support Specialist

3 weeks ago

Tacurong City, Philippines ETech Full time

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Etech Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity-not just answers-in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. The Breach Support Representative’s primary focus is handling inbound phone calls from consumers who are eligible for Etech’s products and services as well as phone calls from Etech’s program administrators. They will provide web support for online users and will also be responsible for Tier 1 customer service support for breach members. Earn $4.00 USD per hour Work from the comfort of your home Must work a minimum of 30 hrs per week. Set your own flexible schedule between Monday-Friday 8am-530pm CST² Etech Cyber Risk team works on over 2,000 cases a year, including some of the most complex and highest profile matters in the world. With experts based around the world, supported by ground-breaking technology, we help protect our client’s data, people, operations and reputation with innovative assessments, investigations and intelligence. We are the only company in the world with the expertise and resources to deliver global, end-to-end cyber risk management, supporting organizations through every step of their journey toward cyber resilience. Our breach notification and identity theft teams have facilitated the response for thousands of breaches across the world impacting over 500 million individuals. Our customized services include notification, call center, and identity monitoring and restoration solutions. Must be proficient in MS Office, i.e. Word, Excel, Powerpoint Excellent interpersonal and communication skills (listening, verbal, written) Completed at least High School education Must complete the project duration which is from Certification Day 1 to Dec 23rd, 2025 Project Duration is subject to change depending on business needs. Must complete 6 hrs of Self-Learn Module as part of the Certification process.

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