Sales Representative

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best‑in‑class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Plans and oversees enterprise‑level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Summary of This Role Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign‑up and activation, and account management. Primarily field sales to area businesses; depending on scale, some business may be conducted over the phone. What Part Will You Play? Manages a portfolio of clients for the company, typically with an annual net revenue value of $200,000 or more. Identifies revenue opportunities and prospective clients within assigned territories through face‑to‑face meetings, telephone communications, marketing programs, and other activities as needed. Conducts face‑to‑face meetings with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle. Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports. Develops knowledge of current product/service portfolio as well as changes and developments within the payments industry. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: No degree Specified Typically Minimum 2 Years Relevant Exp Related Experience Preferred Qualifications Typically Minimum 2 Years Relevant Exp B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales job What Are Our Desired Skills and Capabilities? Skills / Knowledge – Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity – Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision – Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Industry Knowledge – Expert knowledge of the merchant payment industry Decision Maker – Advanced ability to be an effective problem solver and act quickly to resolve issues Communication – Effective listener and communicator who is able to establish long lasting customer relationships Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact #J-18808-Ljbffr