Senior Benefits Analyst

TP ICAP Manila, National Capital Region, Philippines

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Role Overview

We are seeking a proactive and detail-oriented Senior Benefits Analyst with at least 2 years of experience in benefits administration. This role plays a key part in executing and supporting employee benefits and wellbeing programs, including eligibility management, vendor coordination, issue resolution, onsite events, and data tracking.

Role Responsibilities

• Administer employee and dependent eligibility and enrollment across all benefit plans, including Group Insurance (medical, dental, life, and disability).
• Coordinate with HR, payroll, and external vendors to ensure accurate processing of benefit changes.
• Maintain up-to-date employee records with vendors and ensure benefits compliance with internal policies and local regulations.
• Review pre-renewal report (half yearly loss ratio) and renewal report for the relevant country.
• Liaise with the appointed insurance broker for Group Insurances to ensure that both the pre-renewal and renewal reports are accurate, comprehensive, and meet TP ICAP requirements.
• Provide equity support by verifying leavers, calculating equity deferral amounts, and reporting accurate equity-related data to relevant stakeholders.

Escalation & Issue Resolution

• Act as the first level of escalation for benefits-related queries from employees and HR colleagues.
• Liaise with vendors and insurers to resolve issues such as claims, enrollment errors, and policy clarifications.

Vendor Management & Invoice Review

• Review benefits invoices for accuracy and coordinate with relevant internal stakeholders and providers as needed.
• Ensure timely submission and final checks of insurance invoices before payment approval.

Communications & Intranet Management

• Maintain the content of the benefits intranet site, ensuring all information is current, clear, and employee friendly.
• Support the drafting and delivery of employee communications regarding benefits updates, enrollment, and wellbeing initiatives.

Recognition, Wellbeing & Event Management

• Administer the Long Service Awards program, including eligibility tracking, award fulfillment, and employee communication.
• Organize and coordinate remotely or on-site benefits and wellbeing events in partnership with employee networks, vendors, and other internal stakeholders.
• Promote and encourage employee participation to support a culture of health, appreciation, and engagement.

Data Management, Surveys & Reporting

• Update and maintain the benefits database with employee participation rates, event attendance, and other types of feedback.
• Provide feedback and participation trends to support strategic improvements.
• Coordinate and support the submission of external benefits surveys and market benchmarking reports.
• Provide data insights to inform ongoing benefits and wellbeing strategies.

Experience / Competences

• 2+ years of experience in benefits administration, HR operations, or related roles.
• Basic understanding of group insurance plans and employee benefits regulations.
• Strong organizational skills and attention to detail.
• Experience coordinating events or campaigns, preferably within a corporate or HR setting.
• Ability to manage timelines, escalate for approvals, and communicate clearly.
• Proficient in Excel, HRIS systems, and benefits platforms.
• Excellent written and verbal communication skills.
• Able to manage sensitive information professionally whilst maintaining confidentiality.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute.

TP ICAP Accord - our Employee Network - is central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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