Senior Benefits Analyst

Role Overview

We are seeking a proactive and detail-oriented Senior Benefits Analyst with at least 2 years of experience in benefits administration. This role plays a key part in executing and supporting employee benefits and wellbeing programs, including eligibility management, vendor coordination, issue resolution, onsite events, and data tracking.

Benefits Administration & Support

• Administer employee and dependent eligibility and enrollment across all benefit plans, including Group Insurance (medical, dental, life, and disability).
• Coordinate with HR, payroll, and external vendors to ensure accurate processing of benefit changes.
• Maintain up-to-date employee records with vendors and ensure benefits compliance with internal policies and local regulations.
• Review pre-renewal report (half yearly loss ratio) and renewal report for the relevant country.
• Liaise with the appointed insurance broker for Group Insurances to ensure that both the pre-renewal and renewal reports are accurate, comprehensive, and meet TP ICAP requirements.
• Equity support by:
  • Verifying leavers to ensure accurate equity processing to relevant stakeholders
  • Calculating equity deferral amounts in accordance with Group equity plan rules
  • Reporting accurate equity-related data to relevant stakeholders for reconciliation and compliance

Escalation & Issue Resolution

• Act as the first level of escalation for benefits-related queries from employees and HR colleagues.
• Liaise with vendors and insurers to resolve issues such as claims, enrollment errors, and policy clarifications.

Vendor Management & Invoice Review

• Review benefits invoices for accuracy and coordinate with relevant internal stakeholders and providers as needed.
• Ensure timely submission and final checks of insurance invoices before payment approval.

Communications & Intranet Management

• Maintain the content of the benefits intranet site, ensuring all information is current, clear, and employee friendly.
• Support the drafting and delivery of employee communications regarding benefits updates, enrollment, and wellbeing initiatives.

Recognition, Wellbeing & Event Management

• Administer the Long Service Awards program, including eligibility tracking, award fulfillment, and employee communication.
• Organize and coordinate remotely or on-site benefits and wellbeing events (e.g. health screenings, mental health workshops, open enrollment fairs) in partnership with employee networks, vendors and other internal stakeholders.
• Promote and encourage employee participation to support a culture of health, appreciation, and engagement.

Data Management, Surveys & Reporting

• Update and maintain the benefits database with employee participation rates, event attendance, and other types of feedback.
• Provide feedback and participation trends to support strategic improvements.
• Coordinate and support the submission of external benefits surveys and market benchmarking reports.
• Provide data insights to inform ongoing benefits and wellbeing strategies.

Essential

• 2+ years of experience in benefits administration, HR operations, or related roles.
• Basic understanding of group insurance plans and employee benefits regulations.
• Strong organizational skills and attention to detail.
• Experience coordinating events or campaigns, preferably within a corporate or HR setting.
• Ability to manage timelines, escalate for approvals, and communicate clearly
• Proficient in Excel, HRIS systems, and benefits platforms.
• Excellent written and verbal communication skills.
• Able to manage sensitive information professionally whilst maintaining confidentiality.

Desired

• Experience in a regional or multinational organization.
• Familiarity with vendor management and invoice reconciliation.
• Exposure to wellbeing or employee recognition initiatives.
• Experience in gathering and analysing feedback or participation data.

• Professional / Level 5

#LI-Hybrid #LI-MID

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn\'t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don\'t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That\'s why we\'re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

Philippines - A.T. Yuchengco Centre - Taguig City