Customer Service Representative
2 weeks ago
Job Title: Fraud Specialist (Work-from-Home Setup) Location: Cebu City (Applicants must reside in Cebu City) Work Setup: Fully Remote / Work-from-Home Hiring Process: 100% Virtual Job Summary: We are looking for a detail-oriented and analytical Fraud Specialist to join our team You will be responsible for detecting, investigating, and resolving fraudulent activities in customer accounts and transactions. This is a work-from-home position, but applicants must be based in Cebu City for compliance and support reasons. Key Responsibilities: Monitor and analyze transactions and account activities for signs of fraud or suspicious behavior. Investigate fraud alerts, chargebacks, and escalations in a timely manner. Collaborate with other departments (e.g., customer service, compliance, risk) to resolve fraud-related issues. Review documentation and account details to validate claims and detect anomalies. Document and report findings clearly, maintaining accurate records of investigations. Follow company policies and industry regulations regarding fraud detection and prevention. Support continuous improvement of fraud detection rules and processes. Qualifications: Must be a resident of Cebu City, Philippines. Proven experience in fraud analysis, risk operations, or a similar role (1–2 years preferred). Excellent analytical and investigative skills. Strong communication skills, both written and verbal. Proficient in MS Office or similar tools; experience with fraud detection software is a plus. Ability to work independently and maintain a high level of confidentiality. Must have a reliable internet connection and a quiet work-from-home environment. Perks and Benefits: Competitive salary package HMO and paid leaves Career growth opportunities Equipment provided Full virtual hiring and onboarding process Application Process: Submit your resume and complete the online application form. Initial virtual interview with HR Online assessments and background verification Final interview with the Fraud/Risk Team Manager
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Customer Service Representative
3 days ago
Mandaue, Philippines Lexie Staffing & Business Consulting Full timeWE'RE HIRING FOR CUSTOMER SERVICE REPRESENTATIVE! Qualifications: • At least Senior High School graduate • At least 6 months BPO experience • Can work on site in Cebu • Can speak basic English APPLY NOW AND START THIS JULY 28 ONWARDS!
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Customer Service Representative
3 days ago
Cebu, Lapu-Lapu, Mandaue, Philippines Stack PH Full timeWe are hiring for the position of Customer Service Representative Location: CEBU IT PARK Requirements: - With | W/O BPO Experience - At least HS (Old Curriculum) | SHS Grad - Can Start Asap - Amenable to work onsite Earn up to ₱ 26,000 + up to ₱ 20,000 Performance Based Incentives + HMO + Night Diff We also have another site: - SM City Clark...
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Mandaue City, Central Visayas, Philippines Valeros Velasco Tabernilla Proverify INC. Full time ₱18,000 - ₱24,000 per yearJoin one of the leading BPO companies in Cebu as a Customer Service Representative for a Financial Account. If you have experience in customer service and a background in BPO, this is your opportunity to grow your career and earn competitive compensation Qualifications:At least Senior High School Graduate or College GraduateWilling to work onsite in...
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Customer Service Representative
3 days ago
Mandaue, Philippines StackPh GDV Business Services Full timeJob Title: Fraud Specialist (Work-from-Home Setup) Location: Cebu City (Applicants must reside in Cebu City) Work Setup: Fully Remote / Work-from-Home Hiring Process: 100% Virtual Job Summary: We are looking for a detail-oriented and analytical Fraud Specialist to join our team! You will be responsible for detecting, investigating, and resolving fraudulent...
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Mandaue City, Central Visayas, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱150,000 - ₱250,000 per yearAbout the role NEW ERA PLACEMENT AGENCY CO.' is seeking motivated and customer-focused Customer Service Representatives to join our team based in Mandaue City, Cebu. This is a full-time role in our vibrant Cebu IT Park office, where you'll be providing exceptional customer service to our clients.What you'll be doingHandling inbound customer inquiries and...
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Mandaue City P, Philippines Sandler Group Call Center Services Full time ₱300,000 - ₱324,000 per yearPosition Title: Customer Service Representative – Operations CoordinatorCompany: Uplift Global BPOLocation: On-site Mandaue CityReports to: Client ManagerStatus: Full-Time | To Start ImmediatelyOverview:Uplift Global BPO is seeking a Customer Service Representative – Operations Coordinator to support the daily operations of a U.S.-based events company....
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CEBU upto 30k Billing Account
4 weeks ago
Mandaue City, Philippines Dynamic Talent Solutions Full timeJob Role Summary: We are hiring Customer Service Representatives (CSR) for our Cebu site to support upcoming start dates on September 29 and October 6. This role involves delivering excellent customer service while handling billing-related concerns in a fast-paced BPO environment. Job Qualifications: Open to candidates with at least college-level education...
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CEBU upto 30k Billing Account
3 days ago
Mandaue City, Philippines Dynamic Talent Solutions Full timeJob Role Summary: We are hiring Customer Service Representatives (CSR) for our Cebu site to support upcoming start dates on September 29 and October 6. This role involves delivering excellent customer service while handling billing-related concerns in a fast-paced BPO environment. Job Qualifications: Open to candidates with at least college-level education...
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Customer Service Representative
6 days ago
Mandaue City, Philippines StackPh GDV Business Services Full timeJob Title: Fraud Specialist (Work-from-Home Setup) Location: Cebu City (Applicants must reside in Cebu City) Work Setup: Fully Remote / Work-from-Home Hiring Process: 100% Virtual Job Summary: We are looking for a detail-oriented and analytical Fraud Specialist to join our team! You will be responsible for detecting, investigating, and resolving fraudulent...
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Sales Representative
4 weeks ago
Mandaue, Philippines Fast Net Development Corporation Full timeWe are seeking a motivated and results-driven Sales Executive to join our team. The Sales Representative will be responsible for identifying potential clients, promoting products or services, and closing sales. The ideal candidate has excellent communication skills, a strong customer service orientation, and a passion for achieving targets. Responsibilities...
