Team Leader

6 days ago

Caloocan, Philippines IONOS Group Full time

Overview

As the Team Leader for Ad Quality and Compliance Review, you will be responsible for managing a team of Ad Quality Analysts, ensuring that their assessments are both accurate and efficient. You will guide the team in conducting thorough reviews of digital advertisements across platforms such as Google Ads, ensuring compliance with advertising policies and maintaining high standards for a reliable and transparent advertising environment.

Responsibilities
  • Team Management & Leadership
    • Supervise the daily activities of the Ad Quality Review team to ensure efficient and accurate performance.
    • Provide leadership, coaching, and development opportunities for team members to improve their performance and achieve team goals.
    • Monitor team attendance, adherence to schedules, and overall productivity, addressing any deviations as needed.
  • Quality Assurance & Compliance Monitoring
    • Ensure that all ad assessments made by the team adhere to established accuracy and policy compliance standards.
    • Conduct regular audits of the team\'s work to identify areas of improvement, ensuring that the review process is both thorough and efficient.
    • Work closely with internal stakeholders to ensure that advertising policies and guidelines are up to date and communicated effectively to the team.
  • Performance Tracking & Reporting
    • Track team performance against key metrics such as review accuracy, timeliness, and adherence to quality standards.
    • Submit regular performance reports, highlighting any issues, trends, or improvements in the team\'s output.
    • Collaborate with the policy and compliance teams to escalate any policy violations or emerging risks.
  • Process Improvement & Efficiency
    • Identify and implement improvements to streamline the ad review process and enhance team efficiency.
    • Regularly evaluate and refine workflows, tools, and training materials to optimize team performance and minimize errors.
    • Foster a culture of continuous improvement, encouraging team members to identify opportunities for enhancing processes.
  • Cross-Department Collaboration & Communication
    • Act as the primary point of contact for team-related concerns, working closely with other departments such as Compliance, Policy, and Operations.
    • Facilitate communication between teams to ensure alignment on performance expectations, process changes, and policy updates.
    • Participate in cross-functional meetings to provide insights and feedback on team performance and industry trends.
  • Others
    • Accepts other responsibilities as maybe assigned by superior according to the need of the Company.
    • Creates and preserves the most favorable Company image by conducting all functions in the most ethical and fair manner.
    • Administers all assigned functions consistent with and in support to the goal of the company.
Requirements
  • Education or training in Computer Science, IT or equivalent experience
  • Excellent English verbal and written communication skills
  • Average technical and customer service know how on Internet services such as Webhosting, SEO, Google Ads and other internal operation/ systems
  • Experience with Customer Service and Technical Support
  • Has strong leadership skills
  • Organized, driven and results-oriented
#J-18808-Ljbffr

  • Team Leader

    4 days ago

    Caloocan City, National Capital Region, Philippines Eisberg Cold Logistics, Inc. (ORCA Caloocan) Full time ₱25,000 - ₱300,000 per year

    Job Summary:The Team Leader at ORCA Cold Chain Solutions is responsible for supervising the day-to-day activities of warehouse personnel within the cold storage facility. This role ensures that all inbound, storage, and outbound processes are executed safely, efficiently, and in compliance with ORCA's quality and temperature control standards. The Team...

  • Team Leader

    2 days ago

    Caloocan City, National Capital Region, Philippines Primus@Knowledge Specialists, Inc. Full time ₱336,000 per year

    URGENT HIRING FOR Team leaderLOCATION: DE JESUS ST., SAN ANTONIO, QUEZON CITYMay experience sa Team leadnakapaghawak na ng team at projectMay experience sa telco OSP FTTHWilling magreport sa QCJob Type: Full-timePay: Php21, Php28,000.00 per monthExperience:Splicer: 1 year (Preferred)Work Location: In person

  • Warehouse Team Leader

    4 days ago

    Caloocan City, National Capital Region, Philippines Infinity Strategic Management Solutions, Inc. ("Infinity") Full time ₱144,000 - ₱2,400,000 per year

    This is a full-time on-site role as a Warehouse Team Leader located in Maypajo Caloocan. As a WH TL, you will be responsible for providing exceptional customer service to all store visitors. You will assist customers with inquiries, resolve complaints, process transactions, and ensure a positive shopping experience. Additionally, you will maintain a clean...

  • Converge Sales Agents/Team Leaders

    2 weeks ago

    Caloocan, Philippines Cherry Philippines Full time

    On-site - Caloocan Fresh Graduate/Student High/Senior High School Full-time Share Job Description Employee Recognition and Rewards Incentives Government Mandated Benefits We are seeking a highly motivated Sales Team Leader with previous leadership experience to join our dynamic sales team. The ideal candidate will be responsible for leading a team of sales...

  • Supermarket - Warehouse Team Leader

    4 days ago

    Caloocan City, National Capital Region, Philippines Infinity Strategic Management Solutions, Inc. ("Infinity") Full time ₱183,000 per year

    Role DescriptionThis is a full-time role as a Warehouse Team Leader in Caloocan. As a TL, you will be responsible for overseeing the day-to-day operations of the store, managing and leading a team of store associates, ensuring excellent customer service, and achieving sales targets. It is an on-site role.QualificationsPrior experience in a retail or customer...

  • Team Leader Support Staff

    2 days ago

    Caloocan City, National Capital Region, Philippines Infinity Strategic Management Solutions, Inc. ("Infinity") Full time ₱144,000 - ₱183,000 per year

    Role DescriptionThis is a full-time role as a Team Leader Support Staff in Caloocan. As an SS, you will be responsible for overseeing the day-to-day operations of the store, managing and leading a team of store associates, ensuring excellent customer service, and achieving sales targets. It is an on-site role.QualificationsPrior experience in a retail or...

  • Warehouse Team Leader

    2 weeks ago

    Caloocan, Philippines Creative-Solutions Advertising Services Full time

    Responsibilities Lead and supervise warehouse staff to ensure efficient operations. Oversee inventory management, including receiving, storing, and shipping products. Ensure compliance with safety regulations and company policies. Train new employees and conduct performance evaluations. Monitor workflow and implement improvements to enhance...

  • Automoto Team Leader

    2 days ago

    Caloocan City, National Capital Region, Philippines UpSkill MNL, Inc. Full time ₱1,000,000 - ₱1,500,000 per year

    Responsibilities:Field Visit to Specified Auto Hubs such as 10th Avenue, Caloocan, Banawe, and LibertadSpeak to Shop Owners (Auto Repair/ Auto Parts Supplier) and MechanicsTechnical Discussion/ Introduction Pioneer Automoto Range (Mighty Gasket, Liquid Gasket, OCB, RC-1)Visit a Minimum of 10-12 Shop Owners/ Mechanics per DaySuccessfully Recruit Shop Owners...

  • Customer Service Team Lead

    2 weeks ago

    Caloocan, Philippines TalentPop App Full time

    Overview Lead with Impact as Our Next Customer Service Team Lead Do you thrive in guiding teams toward success? At TalentPop, we’re looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you’re a results-driven leader who knows how to balance...

  • Shift Leader or Senior Maintenance Technician

    5 days ago

    Caloocan, Philippines Majestic Press and Majestic Packaging Full time

    Shift Leader or Senior Maintenance Technician Onsite, Caloocan Key Responsibilities: - Directing and managing the team during the Shift. - Ensure that machines and other equipment are operational and meet safety standards during his shift. - Handles customer interactions, and ensures customer satisfaction and compliance. - Organize tasks and ensure...