Operations Manager
1 week ago
Tricare Overseas Program Operations Manager – Medical Claims Location: Manila, Philippines About the Role International SOS, in partnership with Tricare—the U.S. Department of Defense’s healthcare program—is seeking an experienced Operations Manager to lead our Tricare Overseas Program (TOP) in the Philippines. This role supports over 12,000 Tricare-eligible beneficiaries by managing a dedicated network of healthcare providers across the archipelago. Key Responsibilities Oversee and manage a Manila-based team covering two service delivery areas: Certification Team: Review and certify institutional and non-institutional providers as authorized Tricare providers. Global 24 Network Service Team: Administer and support claims processing and reconciliation across Metro Manila, North Philippines, South Philippines, and Iloilo. Provide hands‑on supervision to ensure process adherence, accuracy, risk management, compliance, and forward planning. Develop and strengthen relationships with healthcare providers. Act as the senior escalation point and owner for Philippines Provider Network issues. Engage with the International SOS Global Assistance Network Manager to develop strategic partnerships. Collaborate with Tricare provider support services staff in Singapore for effective claims management. Lead planning and approval of provider network visits to meet contractual requirements. Build, educate, and deepen provider relations at a senior level, ensuring claims are properly submitted and paid. Respond to claims‑related queries, assist with submissions and reconciliation, and elevate as needed. Attend provider events, meetings, and internal/external education offerings. Lead process improvement activities within the broader regional Tricare operations. Requirements Minimum 10–12 years of successful operational management experience in a customer service environment. Experience in healthcare claims, financial services, insurance, or client service delivery preferred. Proven track record in provider management, including network agreement negotiation. Demonstrated success in operations development and delivery. Seasoned people management skills with a history of coaching and developing operational teams. Strong customer service orientation and attention to detail. Highly effective communicator at all organizational levels and with senior external providers. Why Join Us? Make a meaningful impact on the lives of Tricare beneficiaries across the Philippines. Work with a global leader in healthcare assistance and network management. Lead a dynamic team and drive operational excellence in a fast‑paced environment. Seniority level Mid-Senior level Employment type Full-time Job function Management, Manufacturing, and Customer Service Industries Hospitals and Health Care #J-18808-Ljbffr
-
Vessel Account Manager
4 days ago
Manila, Philippines Global Process Manager Inc. Full timeAbout Garrets Garrets International operates as a division of the wrist group and represents one of the maritime industry’s largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarters in Nørresundby (Denmark), but also have branches in Romford...
-
Account Manager
3 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per yearAbout GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...
-
Operations Intelligence Specialist
1 week ago
Manila, Philippines Remitly PHL Operations Inc. Full timeOperations Intelligence Specialist page is loadedOperations Intelligence Specialist Apply locations Manila, Phillippines time type Full time posted on Posted 23 Days Ago job requisition id R_ Job Description: We are seeking a highly analytical and business-minded Operations Intelligence Specialist to join our team. In this role, you will leverage data to...
-
Account Manager
4 weeks ago
Manila, Philippines Global Process Manager Inc. Full timeAbout Garrets Garrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry’s largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...
-
Manila, Philippines Global Process Manager Inc. Full timeAbout Wrist Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...
-
Team Leader
7 days ago
Manila, Philippines Global Process Manager Inc. Full timeCompany Description About Wrist Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and...
-
Team Leader
2 weeks ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱1,500,000 - ₱3,000,000 per yearCompany DescriptionAbout WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics,...
-
Inventory Analyst
2 weeks ago
Manila, Philippines Global Process Manager Inc. Full timeCompany Description Garrets International is a part of the Wrist Group. It is an experienced, always exploring maritime service partner operating in more than 700 ports and serving 35,000 seafarers worldwide. For more than 30 years, we have provided full service of provision and stores, persistently fuelling better lives on board vessels across the globe. A...
-
Accountant - Oracle Fusion ERP
1 week ago
Ermita, Metro Manila, Philippines Global Process Manager Inc. Full time ₱600,000 - ₱800,000 per yearKey Responsibilities:Financial Management & Reporting:• Maintain and reconcile financial records using Oracle Fusion ERP.• Prepare monthly, quarterly, and annual financial reports.• Assist in financial audits and liaise with external auditors.Accounts Payable & Receivable:• Process invoices, payments, and reconciliations.• Manage customer invoices...
-
Inventory Analyst
2 weeks ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionAbout Garrets InternationalGarrets Internationalis a part of the Wrist Group. It is an experienced, always exploring maritime service partner operating in more than 700 ports and serving 35,000 seafarers worldwide. For more than 30 years, we have provided full service of provision and stores, persistently fuelling better lives on board...
