Network Engineer II

Overview

One Team. One Mission.

GlobalTek BPO Inc. is an in-house BPO company who helps the underserved and at-risk disabled population in their quest to receive all the disability benefits they medically, legally, and ethically qualify for from both government and private entities. We develop medical evidence that helps our clients navigate the complex disability benefits journey to improve their life trajectory.

GlobalTek supports our US clients at Trajector, which was founded in 2014 with a handful of employees. In the last 10 years, the company has grown to over 1,800 employees and we continue to expand rapidly. Our mission is to improve the lives of Veterans by providing expert medical consulting services to optimize their disability benefits. We need passionate, dedicated team members to assist in improving the quality of life for our Veterans.

We are seeking a skilled and motivated Network Engineer II to join our dynamic IT team. As a Network Engineer II, you will be responsible for designing, implementing, and maintaining complex network infrastructures for our clients or internal use. You will ensure high availability, performance, and security of the network and collaborate with various teams to optimize performance and troubleshoot issues.

• Competitive monthly salary package of Php 66,000 during the probationary period and Php 84,000 upon regularization
• Paid time off including Sick Leave* and Vacation Leave*
• Mental Health Leave* and Birthday Leave*
• HMO Coverage plus 1 free dependent*
• Work life balance

• Network Design & Implementation: Design and implement local area networks (LAN), wide area networks (WAN), and cloud-based network solutions.
• Troubleshooting & Support: Diagnose and resolve network-related issues to maintain optimal performance and uptime.
• Configuration Management: Configure and manage routers, switches, firewalls, VPNs, and other networking devices to ensure proper functionality.
• Performance Monitoring: Continuously monitor network performance and identify areas for optimization or improvement.
• Security Compliance: Ensure the security and integrity of the network by implementing firewalls, VPNs, and other security protocols.
• Documentation: Maintain accurate network diagrams, configurations, and documentation for future reference and troubleshooting.
• Collaboration: Work closely with system administrators, security teams, and other IT staff to ensure seamless integration and support of all technology infrastructure.
• Testing & Validation: Test network configurations and changes to ensure they meet the necessary standards and performance benchmarks.
• On-call Support: Provide on-call support during off-hours, as necessary, for critical network issues.

• Can report onsite and in the night shift in Cabanatuan City, Nueva Ecija.
• Bachelor’s degree in Computer Science, Information Technology, or related field. Education may be substituted with additional years of experience in the role.
• Minimum of 3 years of experience in network engineering or related IT roles.
• Proficiency in configuring and troubleshooting routers, switches, and firewalls.
• Experience with networking protocols like TCP/IP, BGP, OSPF, VLANs, and VPNs.
• Hands-on experience with Firewalls, Switches, Cameras and other network equipment.
• Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Nagios).
• Experience with network security best practices and general cyber security best practices.
• Familiarity with Active Directory and ESXi virtual environments.
• Understanding of Endpoint Security and Email Security (AV/Ransomware, DMARC, SPF,etc)
• CCNA (Cisco Certified Network Associate) or equivalent certification.
• CompTIA Network+ or equivalent networking certifications.
• ITIL or other relevant service management certifications are a plus.
• Strong problem-solving and analytical skills.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a collaborative team.
• Ability to prioritize tasks and work under pressure in a fast-paced environment.
• Strong understanding of cloud-based networking concepts (AWS, Azure, etc.) is a plus.
• Knowledge of SD-WAN or other modern networking solutions is an advantage.
• Experience in a multinational or large-scale enterprise environment is desirable.

GlobalTek PH is an EOE/Veterans/Disabled/LGBTQ employer.