Senior Delivery Practice Manager

Job Overview The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you will manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You will leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and Engagement Managers, working with customers and partners to architect and implement innovative solutions. You will routinely engage with Directors, C‑level executives, and governing boards, be responsible for opportunity capture, and drive engagement delivery. You will collaborate with partner teams, lead business development initiatives through thought leadership, provide portfolio guidance and oversight, and meet and exceed customer satisfaction targets. You will primarily focus on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOWs. Key Responsibilities Building and managing a high‑performing team of Delivery Consultants Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features Developing and overseeing the implementation of innovative, forward‑looking IT strategies for customers Managing practice P&L, ensuring on‑time and within‑budget delivery of customer engagements Driving business development initiatives and exceeding customer satisfaction targets Qualifications Experience in IT and/or Management Consulting, with at least 3 years in a people‑leadership role Experience managing IT transformation projects in ASEAN Bachelor’s degree in Computer Science, Engineering, related field, or equivalent experience Highly strategic and analytical, with 15+ years of relevant experience in solving business, product, and technical challenges and 5+ years of direct people‑management experience, leading high‑performing service‑line teams including business operations and financial management 10+ years of hands‑on experience leading the design, development, and deployment of complex data & analytics strategies and solutions at scale supporting Fortune 500 companies across multiple industries and geographies; proven experience with SDLC and agile/iterative methodologies Advanced technology degree or AWS Professional‑level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Strong project‑management and resource‑management capabilities Financial acumen with P&L management experience Ability to navigate complex stakeholder relationships and drive change Sales and negotiation skills for opportunity capture and proposal development Excellent communication, presentation, and negotiation skills with the ability to build and maintain C‑level client relationships About the Team Diverse experiences are valued at AWS. Even if you do not meet all the preferred qualifications, we encourage candidates to apply. Whether your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, we invite you to apply. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, which allows customers from startups to Global 500 companies to trust our robust suite of products and services to power their businesses. Work/Life Balance We value work‑life harmony and strive for flexibility as part of our working culture. Achieving success at work should never come at the expense of sacrifices at home. Inclusive Team Culture AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes them unique. Mentorship and Career Growth We are continuously raising our performance bar as we strive to become Earth’s Best Employer. You’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources to help you develop into a better‑rounded professional. Accessibility and Accommodations We support employees with disabilities and provide accommodations or adjustments during the application and hiring process. Please visit for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr