OTC Billing Specialist

3 days ago

Philippines Lexmark Full time

**JOB PURPOSE/MISSION/SUMMARY**: The Billing Specialist is responsible forestablishing billing media and frequencies, and supporting operational excellence through data analysis and process improvement. The ideal candidate will have strong analytical skills, a deep understanding of billing systems, and the ability to translate business requirements into functional solutions. ensuring the accuracy and timeliness of customer billing processes. This role involves correcting invoices, **KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS**: **Primary Responsibilities:** Translate business requirements into functional specifications and manage change requests. Maintain detailed knowledge of systems, organizational structure, and business processes within the assigned area. Collaboration: Work with cross-functional teams to resolve issues and support projects. **COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES**: **Skills / Competencies** In-depth knowledge and experience in billing operations and systems. Strong analytical and problem-solving skills with the ability to interpret complex data. Proficiency in developing and maintaining reports and data extracts.Experience in process improvement and implementing technical solutions. Ability to work independently and act as a resource for less experienced colleagues. Strong communication and collaboration skills to work effectively across teams and management levels.Familiarity with strategic system architecture standards and SOX compliance is a plus. Acknowledges and learns from experienceExpands understanding by seeking other's perspectives**EDUCATION, EXPERIENCE & CERTIFICATIONS BASIC REQUIREMENTS**: Education: Bachelor’s Degree in any relevant course. Experience: Prior experience in customer service and SAP is an advantage. Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.## Lexmark is a diverse and inclusive workplace where all employees can be their authentic selves and individual differences are valued and celebrated. We believe that our company, our communities and our customers reap the rewards of this. We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression. For more information, .If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact #J-18808-Ljbffr

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