Call Center Agent-Travel Account

2 weeks ago

Pasay, Philippines Caldwell Communications Full time

Overview Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco accounts. Responsibilities Communicates with customers on the phone or by written correspondence to address concerns. Resolves customer issues on the first contact whenever possible without transferring the caller. Matches customers’ needs to Clients’ products, solutions and services. Uses settlement and influencing abilities to recover objections and achieve customer buy-in. Communicates specific information to internal and external clients and shares understanding with colleagues. What Do We Offer? An open, friendly and professional work environment. A professionally and personally rewarding career. Opportunities to grow and be promoted within the company. Performance incentives and employee perks and benefits. Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified Staff Work-life Balance Programs Seniority level Entry level Employment type Full-time Job function Other Industries Advertising Services #J-18808-Ljbffr

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