General Manager

3 weeks ago


Pampanga Philippines OYO Full time

General Manager – Hevea, OYO Philippines Pampanga · Salary upto 60 PHP Candidate should speak in English Revenue & Business Growth Set and meet revenue targets (rooms, F&B if applicable, ancillary services). Monitor occupancy, Average Daily Rate (ADR), RevPAR. Identify and execute initiatives to improve profitability. Operational Management Oversee daily operations of the property (front office, housekeeping, maintenance, guest services). Ensure guest satisfaction: managing guest experience, handling complaints, maintaining service quality. Stakeholder / Partner Relations Work with hotel owners, property partners, vendors. Coordinate with OYO regional/corporate teams (marketing, revenue management, tech). Prepare, monitor, and control budgets. Monitor costs, expenses, P&L. Ensure compliance / minimize revenue leakage. Staff Management Enforce standard operating procedures (SOPs). Build culture, ensure good staff morale/resolution of issues. Quality, Standards & Compliance Ensure compliance with local laws, licensing, health & safety regulations. Work with marketing teams to promote property. Oversee listings on OTAs / online platforms; ensure accuracy of descriptions, availability. Drive both online and offline demand. Performance Reporting & Analysis Generate reports on operations, financials, guest feedback. Use data (occupancy trends, guest reviews) to improve performance. Seniorities Mid-Senior level Employment type Full-time Job function Sales, Business Development, and Customer Service Industries: Hospitality, Travel Arrangements, and Bed-and-Breakfasts, Hostels, Homestays #J-18808-Ljbffr


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