Customer Support Representative
23 hours ago
Company Information UNIXSurplus, Inc. Matina, Davao CityDavao City, Davao del Sur8000 About the company: UNIXSURPLUS, INC. is a US based company, Located in Sunnyvale, California. We are an established wholesale distributor who offers high quality servers, storage units, components, and networking equipment to customers worldwide. send your resume to Job Description Job Title: Customer Support Representative Location: Davao City Job Type: Full-time We are looking for a dedicated and empathetic Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance, solving problems, and ensuring they have a positive experience with our products or services. Respond promptly to customer inquiries via phone, email, chat, etc. Provide accurate, valid, and complete information using the right methods/tools. Resolve customer complaints by determining the cause, offering solutions, and following up to ensure resolution. Maintain a positive and professional attitude toward customers at all times. Collaborate with internal teams to address customer concerns and improve processes. Keep records of customer interactions and transactions. Identify and escalate priority issues to the appropriate channels. Stay updated on company products, services, and policies. send your resume to Job Qualifications 3 years of experience in customer support or a related field. Excellent communication skills, both written and verbal. Strong problem-solving and multitasking abilities. Patience, empathy, and the ability to remain calm under pressure. Proficiency with (specific tools/software, e.g., Zendesk, Salesforce, Microsoft Office). Ability to work in a fast-paced environment and adapt to changing priorities. Language requirement: English. Knowledge in servers, computer hardware and parts is a plus. send your resume to #J-18808-Ljbffr
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Technical Support Representative
3 weeks ago
, Davao del Sur, Philippines MD-TORCH Solutions Full timeResponsibilities Provide technical assistance and support for incoming queries. Diagnose and troubleshoot hardware and software issues. Guide users through step-by-step solutions. Document issues and track resolutions in ticketing system. Collaborate with other teams to improve customer experience. Maintain up-to-date knowledge of products and services....
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Marketing Admin Support
4 weeks ago
, Davao del Sur, Philippines speedly customer assistance services Full timeResponsibilities Administrative Assistance: Provide administrative support to the marketing team, including scheduling meetings, managing calendars, and organizing marketing materials. Campaign Coordination: Assist in planning and executing marketing campaigns by handling logistics, coordinating with vendors, and ensuring deadlines are met. Data Management:...
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Customer Care Representative
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, Davao del Sur, Philippines Metacom Business Process Outsourcing Solution Inc. Full timeAre you passionate about delivering top-notch customer service? Join our dynamic team as a Customer Service Representative for our Telco account and make a difference in the BPO industry! What You’ll Do: Assist customers with billing, technical, and service-related inquiries for mobile, internet, or cable accounts. Provide accurate information,...
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Technical Support Representative
1 week ago
, Davao del Sur, Philippines Talent Outsourcing Channel Solutions Full timeAbout the role We are urgently seeking a Technical Support Representative to join the team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. As a full-time employee, you will be responsible for providing high-quality technical support and customer service to our clients. This is an excellent opportunity to develop your skills in a...
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Pre-Sales Customer Service Representative
3 weeks ago
, Davao del Sur, Philippines Techno telecom ecoland branch Full timeOverview We are looking for a proactive and detail-oriented Pre-Sales Customer Service Representative to join our team. In this role, you will be the first point of contact for potential customers, providing them with the information they need to make informed purchasing decisions. You will assist in identifying customer needs, offering tailored product...
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Technical Support Representative
3 weeks ago
, Davao del Sur, Philippines TalentLink Outsourcing Full timeTechnical Support Representative - Davao City Site TalentLink Outsourcing Job Description Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer interactions. Collaborate with team members to enhance service...
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Sales Representative
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, Davao del Sur, Philippines Manila Memorial Toril Full timeOverview Sales Representative responsibilities and qualifications. Responsibilities Develop and maintain relationships with clients. Identify new sales opportunities and follow up on leads. Present products and services to potential customers. Achieve sales targets and report on performance. Collaborate with the marketing team for promotional activities....
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Customer Support Representatives
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Davao, Philippines TORCH Solutions Full timeMassive hiring for a talented Telco Billing Account Customer Support Representatives (CSRs) to join our growing team in Davao City, Davao del Sur. As a CSR, you will be the face of our client's brand, providing exceptional customer service and support to our telecommunications customers. This is a full-time position with opportunities for career...
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Sales Representative
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, Davao del Sur, Philippines Gracia Beauty Product Shop - Matina Full timeJob Description The Sales Representative is responsible for promoting and selling products or services to potential customers. This role involves identifying new business opportunities, maintaining relationships with existing clients, and meeting sales targets. The Sales Representative must have strong communication skills, a customer-focused attitude, and...
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Sales Representative
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, Davao del Sur, Philippines Ging Ging Accessories Full timeRepresent the company by promoting products or services to potential clients or customers. Establish and maintain relationships with clients, providing support and addressing inquiries. Monitor market trends and competitor activities to identify new sales opportunities. Strong communication and negotiation skills with the ability to work independently....