AVP Client Relationship Management

AVP Client Relationship Management - Specialist

Marsh Taguig, National Capital Region, Philippines

Overview

We are seeking a talented individual to join AVP Client Relationship Management - Specialist (Risk Management Segment), our Sales & Client Relationship Management team at Marsh. This role will be based in the Philippines. This is a hybrid role that requires working at least three days a week in the office.

What you will do

• Develops and communicates an understanding of client businesses by conducting and analyzing client research, industry issue research, benchmarking studies, and creating risk maps for internal and external use.
• Supports colleagues by managing day-to-day aspects for designated accounts, completing billing transactions, coordinating calendars and timelines, liaising between internal senior professionals and business accounts, and representing the business to ensure satisfaction and compliance.
• Manages account concerns or issues, addresses small and complex problems in a timely manner, and escalates to senior colleagues when appropriate.
• Collects insights on relationship satisfaction and reports results to senior colleagues, offering context and suggestions to support retention.
• Begins to build relationships with professional counterparts at client organizations.
• Maintains fluency in the Company's service offerings and market trends to enrich work and develop sales capabilities.

What you need to have

• Bachelor’s degree in Business or a related field
• Minimum of 5 years of relevant experience in sales and client management in insurance broking, with solid experience in risk management across industries
• Proven track record of successfully managing client relationships and driving business growth
• Excellent communication, negotiation, and presentation skills
• Ability to analyze complex information and develop strategic solutions
• Strong organizational skills and the ability to manage multiple priorities effectively
• Willingness and ability to travel domestically and internationally

What makes you stand out

• Resilient with prior client-facing sales experience
• Growth mindset and a desire to develop professionally
• Ambitious, with a collaborative team approach
• Articulate with strong client-facing and stakeholder-management abilities
• Proficient in English

Why join our team

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including health, dental, and retirement plans
• Opportunities for professional development and career advancement
• Collaborative and inclusive work environment

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

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