Warehouse Recon and Claims Specialist

2 weeks ago

Manila, Philippines Shopee Full time

Warehouse Recon and Claims Specialist (PHS Isabela)

Shopee Manila, National Capital Region, Philippines

Responsibilities:

  • Perform regular audits to verify warehouse inventory accuracy.
  • Investigate and resolve discrepancies between physical inventory and system records.
  • Update inventory management systems with adjustments and corrections as needed.
  • Conduct reconciliation of incoming and outgoing items and/or orders to ensure accurate documentation.
  • Collaborate with other warehouse staff and stakeholders to address operational inefficiencies contributing to discrepancies.
  • Manage and monitor personnel assigned to the team.
  • Generate inventory reports and maintain accurate records of all reconciliation activities.
  • Support and implement process improvement initiatives to enhance inventory accuracy and minimize errors.
  • Conduct regular reports in relation to assigned tasks.

Requirements:

  • Bachelor’s degree in Business Administration, Supply Chain Management, Accounting, or related field.
  • 2–3 years of experience in reconciliation, inventory management, or warehouse operations.
  • Highly organized, detail-oriented, and adaptable in fast-paced environments.
  • Strong problem-solving, interpersonal, and communication skills.
  • Excellent problem-solving, critical thinking, and negotiation skills.
  • Strong analytical ability to review large data sets and identify reconcilable items and discrepancies.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Sheets, Slides, Docs).
  • Ability to manage multiple reconciliation tasks simultaneously and consistently meet deadlines.
  • Strong communication skills with proven stakeholder management experience.
  • High attention to detail and accuracy in reporting and documentation.
  • Willingness to be assigned to different warehouse locations or operational area as needed.
  • Familiarity with warehouse management systems (WMS) is an advantage.
  • Ability to work under pressure and adapt to changing priorities.
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