Call Center Agent

3 weeks ago

Batangas City, Philippines Linkservesolutions Full time

Overview

Be part of a passionate team and create opportunities

Position

CALL CENTER AGENT (ON-SITE)

Job Description
  • Outbound calls for surveys, lead generation, event invitation and/or sales
  • Inbound calls to resolve customer queries or close lead/sales
  • Data entry to update customer relationship management (CRM) software
  • Respond to emails
  • Create reports using Microsoft Office and Google Drive
  • Meet service level agreements set forth
  • Perform other duties as assigned
Qualifications
  • Must be willing to work on-site: Batangas City
  • Excellent English communication skills
  • Typing speed: at least 40 WPM
  • Ability to work under pressure
  • Ability to multitask, prioritize and manage time efficiently
  • Customer orientation and ability to adapt and respond to different types of personalities
  • Intelligent
  • No BPO experience required; fresh graduates are welcome to apply
Why join us?
  • Full Time and Long Term Employment
  • Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
  • Salary will be based on: Skills, Attitude, Performance, Attendance
  • Opportunity for regularization and promotion
  • US and Canadian clients
  • Shift: Graveyard Monday to Friday
  • Scholarship program duration: 5 to 8 days
  • Option to choose between Probationary and Freelance setup

Probationary: Up to 15,500 (Package); Freelance: Up to 18,900

We look forward to meeting you

#J-18808-Ljbffr

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