Call Center Agent

4 weeks ago

Tarlac City, Philippines Neksjob Philippines Full time

We are looking for a Call Center Agent to join our customer support team. In this role, you will handle inbound and/or outbound calls, assist customers with their inquiries, resolve complaints, and provide accurate information about products and services.

Key Responsibilities
  • Answer incoming calls and respond to customer inquiries
  • Handle customer complaints, provide appropriate solutions and alternatives
  • Maintain detailed records of customer interactions
  • Follow communication scripts and procedures
Qualifications
  • At least a college graduate or college-level
  • With or without call center experience
  • Good to excellent English communication skills
  • Willing to start immediately
What Awaits You
  • Very Competitive Salary
  • Training
  • Best Health Insurance for You and Your Dependents
  • Paid Leaves
  • Supportive and Growth-Oriented Work Environment
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