Reports and Data Entry Specialist

3 weeks ago

Calamba, Philippines MHNSF Pty Ltd Full time

Spring Forward Family Centre is seeking a dedicated and detail-oriented Reports and Data Entry Specialist to join our team. The successful candidate will be responsible for managing data entry tasks, generating reports, and maintaining accurate and up-to-date records. This role plays a crucial part in supporting our organization's mission to empower families and individuals.

Responsibilities:

  • Checking all company reports and documents for accurate spelling, grammar and punctuation
  • Entering data into a range of reports, including both numerical and text-based information
  • Ensuring all reports are formatted accurately with no errors
  • Improving the templates for standard documentation for an improved user and clients experience
  • Ensuring all templates are accurate
  • Collating information from a number of sources into one document
  • Logging and recording all reports and documentation produced by the company, ensuring all deadlines are met
  • Following up with clients and other stakeholders for relevant information when this is not available in company records
  • Sending out all documentation/ensuring all items are collected by clients in a timely manner, liasing with the onsite team as required
  • Ensuring document integrity and quality assurance
  • Maintaining report records, storing all reports to current processes and ensuring reports are added to client clinical records efficiently
  • Working with colleagues to ensure consistency of report quality between individuals and between departments
  • Controlling access to documentation
  • Proofreading documents upon request.
  • Enter client data into reports
  • Monitor report finalisation and sending of reports
  • Adding performance data into reports
  • Adding scripts into video templates such as heygen and pictory for client use.

Requirements:

  • Bachelor's degree preferred
  • 2-3 years’ experience in data entry, administrative task with complete secrecy in managing confidential documents, and manage document recovery.
  • BPO supervisory experience for 2yrs with exposure in Postmortem, Business Review and CRM’s
  • Knowledge of document management systems like Microsoft 365 and Sharepoint
  • Proficiency in document capturing systems like CAPSYS Capture and Xerox DocuShare.
  • An excellent grasp of Microsoft Office programs.
  • Top-class typing and report writing skills.
  • Detail-focused document organizing abilities.
  • Familiarity with the relevant regulations regarding document keeping and handling.
  • Able to proactively manage database changes using software management systems.
  • Time-oriented approach to handling queries and tasks

Experience:

  • Data analysis skills: 1 year (Required)
  • Admin Task: 1 year (Required)
  • Document Specialist: 1 year (Preferred)

Benefits and Perks:

  • Permanent Work from Home Set-Up
  • Day Shift following Australian time and Weekends Off
  • Leave Credits that can be used on your 3rd month
  • Equipment Loan available on your 3rd month
  • Monthly Wellness Reimbursements

Salary:

  • Starting 40k/mo negotiable depending on experience

Start Date: ASAP

Process:

  • Screening Interview
  • In Depth Interview (Behavioural)
  • Post Interview (Profiling)
  • Job Offer
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