ServiceNow Developer

6 days ago

Cebu City, Philippines Aickman and Greene Full time

Job Description

  • Design, develop, and implement ServiceNow applications and modules to meet business requirements.
  • Integrate ServiceNow with other IT systems and applications using REST/SOAP APIs.
  • Manage and maintain the ServiceNow Configuration Management Database (CMDB).
  • Create and maintain custom workflows, business rules, client scripts, and UI policies.
  • Provide technical support and training to end-users and stakeholders.
  • Monitor system performance and troubleshoot issues to ensure optimal functionality.
  • Maintain comprehensive documentation of configurations, customizations, and processes.
  • Maintain close interactions with global Information Technology team members
  • Adhere to architecture standards
  • Provide training opportunities to build the skills of IT employees and ensure their ongoing ability to provide effective global support
  • Seek opportunities to utilize technology to improve operations, increase productivity, ensure accuracy and reduce costs
  • Represents the Global IT internally and to external customers and peers.
  • Extensive Knowledge of the ServiceNow platform
  • Advanced problem-solving ability
  • Familiarity with UI, SQL, HTML and CSS
  • Knowledge of XML and structural programming concept
  • ServiceNow certification
  • Bachelor\'s degree with IT Background or minimum of 5 +years
  • Fluent in written and spoken English, further languages preferred.
  • Advanced service and project management skills.
  • Advanced knowledge of state-of-the-art IT Services and practical experience in designing and implementing.
  • Team player (must be able to work in a virtual and distributed team)
  • Ability to work with people from a variety of different culturally diverse backgrounds
  • Customer friendly, oriented and pro-active
  • Communicative and cooperative
  • Trustworthy, reliable, flexible and resilient
  • Motivated, goal oriented, persistent and a skilled negotiator.
  • Ability to travel both domestically and internationally
Working Location

Nuvali. Santa Rosa - Tagaytay Rd, City of Santa Rosa, 4026 Laguna, Philippines

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