Credit Review Officer
1 week ago
Summary: To handle and perform the end to end process of loans--from credit evaluation/approval and disbursement, account servicing, billing up to full settlement.
Key Responsibilities:
- To conduct KYC verification and credit background check on prospective partner companies and
loan applicants.
- To provide reports on profile and loan portfolio activities of QLO; and ensure that they are
consistent with Finance’s records.
- To maintain and update database on QLO transactions to facilitate efficient customer servicing to
address concerns on status of company onboarding, processing of the loan applications,
billing and current collections.
- To provide first level customer service to corporate accounts and loan borrowers to bring resolution
to issues raised.
- To conduct and participate in UAT on any interface with 3rd parties or to enhance features of the
app/system.
- To provide 1st level assistance in the timely collection of payments from active accounts, and
endorse to Finance past due accounts for remedial management.
- To coordinate closely and provide assistance to Finance and Compliance on reports to be to
submitted regulatory bodies and stakeholders.
- To coordinate and work closely with third party service providers (server, PA and CGLI, IT, OTP
SMS, security etc.) to ensure the efficient servicing of QLO accounts.
- To coordinate daily with Finance and Treasury to ensure the timely release of loan proceeds to
borrowers and disbursement of payments to 3rd party service providers.
- To perform tasks within the department that may be assigned by the BUH and Operations from
time to time.
Qualifications:
- A degree holder preferably Accounting, Business Management, Math or any related course
- Preferably with 3 years work experience in credit evaluation and collections preferably in
the lending industry
- Can work under pressure and minimum supervision
- With advanced knowledge in excel, pivot and vlook up
- Presentable, articulate (oral and written)
- Fast learner and adaptable
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