Current jobs related to Associate Manager - Metro Manila Philippines - Locad
-
Senior General Accounting Associate
2 weeks ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱144,000 - ₱432,000 per yearCompany DescriptionAbout WristWristis the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics,...
-
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱600,000 - ₱1,200,000 per yearAbout WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...
-
Compliance Associate
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeExplore compliance associate job opportunities that match your skills and career aspirations. Compliance associates are vital in ensuring organizations adhere to regulatory requirements and internal policies. These professionals work across various sectors, including finance, healthcare, and technology, safeguarding ethical practices and mitigating risks....
-
, Metro Manila, Philippines Private Advertiser Full timeNOW HIRING: Project Portfolio Associate Manager ! Are you a results-driven leader with a passion for retail and operations excellence? We're looking for dynamic Project Portfolio Associate Manager to lead our branch in Novaliches Quezon City . SALARY : ₱70,000–₱100,000/monthWORK SCHEDULE : Dayshift, Full-time, onsiteLOCATION : Ortigas, Pasig City About...
-
Associate Customer Success Manager
3 weeks ago
, Metro Manila, Philippines Five9 Full timeJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
-
, Metro Manila, Philippines Lazada Full timeAssociate/ Senior Associate/ Manager, PH Business Intelligence and Data Analysis Be the expert in using data to measure and analyze business performance in each our markets and lines of business. Monitor key metrics and alert the business on potential issues Design market/business intelligence reports and performance measurement dashboards to share with...
-
External Auditor
2 days ago
, Metro Manila, Philippines Risewave Consulting, Inc. Full timeExternal Auditor (Senior Associate / Manager) Requirements At least 3 to 4 years of external audit experience BS Accountancy graduate CPA preferred but not required 1 year people management experience preferred Audit Manager Requirements At least 6 to 7 years of external audit experience BS Accountancy graduate CPA required At least 2 years people management...
-
, Metro Manila, Philippines Traveloka Full timeAssociate Knowledge Management and Learning Manager It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Deliver training for new hires and tenured employees. Review existing training materials and provide actionable insights. Develop or modify content for onboarding, upskilling, or refresher training. Monitor...
-
Talent Acquisition Shared Services Associate
1 week ago
, Metro Manila, Philippines Helloconnect Full timeTalent Acquisition Shared Services Associate (Sourcing Associate) - CA Job Openings: Talent Acquisition Shared Services Associate (Sourcing Associate) - CA About the job Talent Acquisition Shared Services Associate (Sourcing Associate) - CA About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address challenges faced in customer care....
-
Corporate Associate
4 days ago
, Metro Manila, Philippines Lavish Avenue Manila Full timeCorporate Operations Associate LWL Lavish Avenue Manila Corp (Lavish Avenue Salon & Aesthetic) Makati City About the Role We are looking for a Corporate Operations Associate to work closely with the Managing Director in handling the day-to-day operations of our salon and aesthetics business.This is an exciting and hands‑on role where you’ll be involved...
Associate Manager
4 weeks ago
Overview
Get AI-powered advice on this job and more exclusive features.
Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA. Our tech platform syncs inventory across online channels and organizes end-to-end order fulfilment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the Philippines, Thailand, Indonesia, China, Australia, the USA, Saudi Arabia, and UAE with more locations opening soon. Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.
Why Join Locad- Bonus: Competitive annual and performance bonuses to recognize your achievements.
- Generous PTO: 25 days of paid time off.
- Comprehensive Health Coverage: HMO starting from day one.
- Top-Tier Equipment: MacBook provided.
- Professional Growth: Annual learning and development budget.
- Serve as the primary POC for client inquiries, support requests, and escalations.
- Manage and resolve support tickets efficiently, ensuring a 90% One-Touch Resolution Rate .
- Identify root causes of issues and work cross-functionally with warehouse, fulfilment, and operations teams to prevent recurrence.
- Handle critical escalations that could impact fulfilment, brand reputation, or financials.
- Build strong merchant relationships and serve as their trusted advisor.
- Monitor fulfilment SLAs (e.g., on-time dispatch, order cancellations) and work proactively to address service gaps.
- Ensure all operations and billing comply with contract terms and SOPs .
- Conduct Monthly & Quarterly Business Reviews (MBRs & QBRs) to analyze sales trends, fulfilment performance, shipping efficiency, and financials.
- Identify upselling and cross-selling opportunities , driving revenue growth through new services, channels, and markets.
- Ensure all services align with contract agreements, rate cards, and SLAs .
- Validate invoices, track payments, and follow up on overdue collections .
- Update shipping rates to reflect carrier price changes and ensure billing accuracy .
- Identify opportunities for contract renewals and service expansions .
- Manage re-contracting and proactively engage merchants before contract expiry.
- 2+ years of experience in Customer Success, Account Management, or Operations (preferably in e-commerce, logistics, or fulfilment )
- Strong problem-solving skills with a proactive and solutions-oriented mindset
- Ability to manage escalations effectively and provide root cause analysis
- Excellent communication and relationship-building skills
- Experience with contract management, SLAs, and billing reconciliation
- Proficiency in Excel, CRM tools, and ticketing systems
- Knowledge of warehouse operations & fulfilment processes
- Experience with HubSpot, Zendesk, or similar tools
The best way to apply is to follow the link to our website. If you don\'t have a CV, a LinkedIn profile will do.
Every application will receive a response.
#J-18808-Ljbffr