Healthcare Csr | 23K Package | 1-Day Process | Quezon City

19 hours ago

Metro Manila Philippines Buscojobs Full time

Overview

Explore customer service representative positions across the Philippines. These roles focus on supporting customers, resolving queries, and providing excellent service. Customer service jobs span industries from call centers to retail and hospitality. Strong communication, problem-solving, and interpersonal skills are often required. Entry-level opportunities are available, with experience in CRM systems and customer support beneficial.

Typical duties include handling inquiries via phone, email, or chat and delivering efficient, effective communication. The customer service sector is growing, offering varied opportunities for people-focused professionals. Common job titles include customer support specialist, help desk agent, and client services representative.

Job Listings (representative examples)

Each posting may include on-site or remote arrangements, varying shift schedules, and different compensation and benefits. Locations mentioned include Quezon City, Baguio City, Cebu City, and other areas in the Philippines. Some postings indicate an immediate or upcoming start date and on-site or hybrid work setups.

Responsibilities
  • Provide customer support via phone, chat, and email; document issues and deliver timely resolutions.
  • Respond to inquiries, troubleshoot problems, and escalate complex cases to appropriate teams as needed.
  • Follow up on customer feedback to ensure complete resolution of service-related concerns.
  • Assist with product or service-specific inquiries and maintain up-to-date knowledge of offerings.
Qualifications
  • At least 1 year of experience in customer service or support is common; some postings accept HS/SHS graduates or 2 years in college with relevant experience.
  • Strong verbal and written English communication skills; comfortable handling calls, emails, and live chats.
  • Willingness to work night shifts, weekends, or holidays; on-site availability in respective locations may be required.
  • Familiarity with CRM systems and ticketing tools is often advantageous.
  • Ability to learn quickly, multi-task, prioritize work, and maintain professionalism under pressure.
Benefits and Perks
  • Paid training, health insurance options, and 13th/14th month pay in some postings.
  • Annual pay increases, performance-based incentives, and opportunities for career growth.
  • Remote work options or flexible work arrangements in some roles.
Note

Some listings may indicate regional restrictions or preferences. Always verify current posting details, location, schedule, and eligibility during the application process.

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