Operations Analyst

3 weeks ago

Manila, Philippines Infor Full time

Infor Manila, National Capital Region, Philippines

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Operations Analyst (PS) role at Infor

Infor Manila, National Capital Region, Philippines

Join to apply for the Operations Analyst (PS) role at Infor

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Overview

The Operations Analyst provides comprehensive support for project administration and billing activities, ensuring accurate documentation, timely reporting, and effective coordination across Services Teams. This role also contributes to operational efficiency by identifying process gaps and recommending improvements.

Responsibilities
  • Create and manage project structures, including task setup and EAC configuration
  • Oversee billing processes and financial reporting for assigned projects
  • Follow up on Missing Time and Unapproved Time
  • Conduct project transaction audits and WIP reviews
  • Prepare credit and rebill documentation
  • Collaborate with cross-functional teams to maintain project compliance and performance
Required Skills
  • Experience in project administration or operations analysis (minimum 1 year)
  • Above-average proficiency in Microsoft Excel
  • Strong verbal and written communication skills in English
  • Ability to learn and navigate SFDC and PPM tools quickly
  • Willingness to work night shifts, including Philippine holidays
  • Strong analytical, multitasking, and time management abilities
Preferred Qualifications
  • Bachelor’s degree in Accounting, Business Administration, or IT
  • Familiarity with statistical and database software
  • Exposure to tools such as iCRM, Clarity, Salesforce, and Beeline
About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit

Our Values

Infor strives for an environment founded on Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We value diversity to reflect our markets, customers, partners, and communities we serve now and in the future. We are committed to PBM and fostering a healthy, growing organization that creates long-term value for our clients and employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy; read our policy here:

Employment details
  • Employment type: Full-time
  • Job function: Consulting
  • Industry: Software Development
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