Sales Support Manager

21 hours ago


Misamis Occidental Philippines Buscojobs Full time

Overview

Support our B2B customers in their Business Travels.

  • Liaise with suppliers and partners to resolve booking issues.
  • Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests.
  • Address, preempt, and solve problems – you are an owner and anticipate issues before they come your way.
  • Help define and establish best practices together with the rest of the team in sales, operations, and customer care.
  • Stay up-to-date with new features and product launches in TravelPerk – be prepared for some serious innovation.
Qualifications
  • Customer service background in Hospitality – hotels, travel agencies, airlines, offices.
  • At least 1 year of experience in a similar position.
  • Excellent communication skills in Business English, spoken and written.
  • Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role.
Job Details
  • Job Type: Full-time, Permanent
  • Salary: Php21,000.00 - Php25,000.00 per month
  • Benefits:
    • On-site parking
    • Paid training
    • Pay raise
  • Schedule: 8 hour shift
  • Supplemental Pay:
    • 13th month salary
    • Overtime pay
  • Location requirement: San Pedro, Laguna – Reliably commute or planning to relocate before starting work (required)
Education
  • Senior High School (preferred)
Experience
  • Customer Support Representative: 1 year (preferred)
Language
  • English (preferred)
Shift Availability
  • Night Shift (preferred)
  • Overnight Shift (preferred)
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