
Sales Support Manager
21 hours ago
Overview
Support our B2B customers in their Business Travels.
- Liaise with suppliers and partners to resolve booking issues.
- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests.
- Address, preempt, and solve problems – you are an owner and anticipate issues before they come your way.
- Help define and establish best practices together with the rest of the team in sales, operations, and customer care.
- Stay up-to-date with new features and product launches in TravelPerk – be prepared for some serious innovation.
- Customer service background in Hospitality – hotels, travel agencies, airlines, offices.
- At least 1 year of experience in a similar position.
- Excellent communication skills in Business English, spoken and written.
- Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role.
- Job Type: Full-time, Permanent
- Salary: Php21,000.00 - Php25,000.00 per month
- Benefits:
- On-site parking
- Paid training
- Pay raise
- Schedule: 8 hour shift
- Supplemental Pay:
- 13th month salary
- Overtime pay
- Location requirement: San Pedro, Laguna – Reliably commute or planning to relocate before starting work (required)
- Senior High School (preferred)
- Customer Support Representative: 1 year (preferred)
- English (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
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