Business Program Manager

3 weeks ago

Philippines Booth & Partners Full time

The ideal candidate will be comfortable outlining and planning all aspects of work related to a given project such as budget, timelines and teams. They will have strong communication skills that enable them to effectively communicate with all relevant teams. This individual should be able to foresee any problems related to the completion of a project and act in a timely manner to mitigate any issues. Impact thousands of companies by helping us build the strongest Cloud business in North America.

Responsibilities
  • Be part of an Innovative team that creates, incubates, and launches the services and solutions that we take to market.
  • Lead programs and projects that will improve existing services, bring new capabilities to the business, or deliver business improvements or outcomes.
  • Initiate and organize programs by identifying the workstreams required to achieve the required business outcomes, gain consensus and support across the business, and kickoff the program and individual workstreams.
  • Evaluate programs progress on achieving business outcomes and adjust or kickoff new workstreams as required to maximize value.
  • Provide oversight for all projects within the scope of programs, either through direct project management or through influence and indirect leadership of others.
  • Support Product Managers by leading formal change management initiatives for services launches that involve a transformation of delivery team capabilities.
  • Support complex solution portfolio launches by providing oversight and coordination of the various workstreams or by mentoring the product teams to improve their project management practices and capabilities.
  • Foster strong relationships with cross-functional leaders and vendor partners and ensure a high level of satisfaction across business and vendor stakeholders.
  • Communicate status updates, operational changes, and value delivered to both internal and vendor stakeholders.
  • Lead your programs and projects to proactively influence the factors that could cause delays.
  • Build alignment with cross-functional groups and stakeholders within Softchoice to ensure operational excellence.
Qualifications
  • 10+ years of prior program or project management experience, ideally focused on programs and activities that support successful execution of GTM strategy.
  • Demonstrated ability to Lead through Influence.
  • Demonstrated experience leading teams.
  • Are eager to make constant improvements to process and outcomes.
  • Logical and efficient with a strong attention to detail.
  • Excellent listening, interpersonal, written, presentation, and oral communication skills.
  • Ability to solve practical problems and deal with a variety of variables in situations where limited standardization exists.
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