Customer Support Engineer

Provide technical support to the security solutions for our customers.Resolving tickets under security solutions such as, but not limited to, firewalls, UTM, email security, web security, cloud security, network access control, endpoint security.Responsible for creating and presenting technical documentations to the customers such as, but not limited to,...

Responsibilities Participate in resolving customer issues in a timely manner, ensuring alignment with service level agreements (SLAs). Record and track issues in the ticketing system from creation through to resolution and closure. Monitor open tickets, escalating unresolved issues to the appropriate teams or vendors, particularly those with high or critical...

Join Our Dynamic Medical Solutions Team as Customer Support SpecialistSMS Global Medical Solutions, Inc. is a healthcare solutions provider that focuses on delivering medical information products and systems to hospitals and clinics for increased efficiency and improved healthcare delivery and patient care. We are dedicated to delivering exceptional customer...

The Grundfos IS Support Engineer is responsible for providing a positive and professional customer service experience for the 1st line support and resolution of computer incidents and service requests. Through the use of documented Global IS processes including incident management, service request management, problem management, and change management, the IS...

Overview Atmail Manila, National Capital Region, Philippines Technical Support Engineer Atmail Manila, National Capital Region, Philippines Direct message the job poster from Atmail Do you want to work an afternoon/evening shift? Are you a talented Technical Support Engineer with over 3 years’ experience in supporting customers with email server...

Overview Join to apply for the Support & Deployment Engineer role at Azeus Systems Limited . The Support & Deployment Engineer will undergo intensive on-the-job training and mentoring to prepare for the following responsibilities: Responsibilities Deploy, maintain, and support Azeus software and services, both On Cloud and On Premise Setup and maintain...

Select how often (in days) to receive an alert: IP Customer Engineer Role Overview To provide Level2 operations support, provisioning of IP based services and ad hoc on-site support to PCCW Global client base, and ad hoc “smart hands” support to other Business Units. Key Responsibilities Carry out effective & quality customer service provision on all...

Overview Enshored Pasig, National Capital Region, Philippines Join to apply for the Application Support Engineer role at Enshored . Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients...

Key Responsibilities Carry out effective & quality customer service provision on all International IP services, including Layer2 VPN, Layer3 MPLS, Global Internet Access, SDWAN, Managed Router/Firewall Services Manage and coordinate with Project Manager the implementation of customized IP Solution Projects in configuration and other technical aspects to our...

TXOne Networks provides cybersecurity solutions for ICS and OT environments using the OT zero trust methodology. We collaborate with top manufacturers and infrastructure operators to develop practical defense strategies that eliminate security vulnerabilities in industrial settings. TXOne ensures the availability of industrial systems by mitigating...