Educational Support Specialist

Educational Support Specialist (Academic Success Coordinator) Educational Support Specialist (Academic Success Coordinator) This job is fully Remote Clear and excellent English communication skills required. A recorded self-interview is required to apply for this role, apply only if you are willing to accomplish the self-interview.ResponsibilitiesThe Educational Support Specialist is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service Actively support Tutor Me Education Regional Operations Provide outstanding academic services to students and their families Operate seamlessly in a virtual operating environment Maintain Tutor Me Education operating standards including people, financial, and academic standards Ensure delivery of programs and initiatives for our students and school district partners Meet operational excellence standards Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers Manage class schedules to effectively staff sessions and meet company efficiency and usage targets Manage virtual tutoring sessions Monitor all students' academic progress Help ensure flawless execution of programs and initiatives Manage your own time in compliance with company and regulatory requirements Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments Other responsibilities - as required by the business Relish building relationships with students and their families Dedicated to meeting the expectations and requirements of internal and external customers Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution RequirementsQualificationsTime management, planning, and prioritization Ability to organize and manage multiple responsibilities successfully Exhibits professional and approachable demeanor Ability to prioritize and focus on key objectives, which may change from month to month Effective communications both in virtual environments Proficient in using all communication media including in person, phone, and video Ability to build engagement and trust in virtual relationships, whether with customers or with team members Works Well With Others Learning agility - able to adapt to changes in work environment by changing behaviors as required Able to acquire new skills as required Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools) Ability to manage remote teachers Ability to work independently High tolerance for ambiguity Bachelor's Degree required 2-3 years progressive career growth Experience working in a virtual operations and team environment Bilingual in English and Spanish beneficial Proficient in Microsoft Office and Google applications BenefitsFully RemotePTOEtc. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Tutor Me LA LLC by 2x Get notified about new Support Specialist jobs in Philippines . Support and Admin Assistant | WFH | Dayshift | Up to 25K Pasig, National Capital Region, Philippines 2 weeks ago IT Support Specialist (Remote - Full-Time, Night Shift) IT Support Specialist (AU Mortgage, WFH) Philippines$7,200.00-$7,800.004 months ago Quezon City, National Capital Region, Philippines 4 months ago Client Support Specialist - Work From Home Pasay, National Capital Region, Philippines 4 days ago Client Support Specialist - Work From Home Mandaluyong, National Capital Region, Philippines 4 days ago Client Support Specialist - Work From Home Pasig, National Capital Region, Philippines 4 days ago General Virtual Assistant - PH (Entry Level - Remote) Technical Support Specialist - (Philippines / Brazil / Pakistan) Executive Support Specialist/Virtual Assistant Taguig, National Capital Region, Philippines$6,000.00-$7,200.005 months ago Quezon City, National Capital Region, Philippines 1 week ago Process Documentation Specialist | 100% Remote | Night Shift | Earn Up to PHP45,000 Onboarding & Customer Support Specialist - Virtual Assistant Client Support Specialist - Work From Home Client Support Specialist - Work From Home Bulacan, Central Luzon, Philippines 4 days ago Application Support – Operations Technology Specialist Quezon City, National Capital Region, Philippines 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr