Insurance Account Manager

5 days ago

Baguio, Philippines Remote VA Full time

We are looking for an Insurance Account Manager who will serve as the primary point of contact for clients, ensuring their insurance needs are met with tailored solutions. This role focuses on building and maintaining client relationships, managing accounts, and providing exceptional service while supporting sales and business development efforts.

Key Responsibilities
  • Client Relationship Management
    • Serve as the primary liaison between the company and clients, addressing inquiries, concerns, and requests promptly.
    • Build and maintain strong relationships with clients to ensure satisfaction and long-term loyalty.
    • Educate clients on policy options, renewals, and changes.
  • Policy Management
    • Review and manage existing insurance policies to ensure they meet client needs.
    • Assist with policy renewals, amendments, and endorsements.
    • Conduct periodic reviews of client accounts to identify coverage gaps and recommend appropriate solutions.
  • Sales and Business Development
    • Collaborate with sales teams to develop new business opportunities.
    • Cross-sell additional products or services to existing clients.
    • Provide quotes, proposals, and presentations tailored to individual client needs.
  • Administrative Support
    • Maintain accurate and up-to-date records of client interactions, policy details, and transactions.
    • Process applications, claims, and other insurance documentation efficiently.
    • Monitor compliance with company standards and regulatory requirements.
  • Problem Resolution
    • Handle complex client issues and provide effective resolutions in a timely manner.
    • Liaise with underwriters, carriers, and other stakeholders to address client concerns.
Qualifications
  • Experience in insurance account management or a similar role.
  • Proficiency in CRM systems and insurance management software.
  • AMS 360 experience.
  • Strong communication, negotiation, and relationship-building abilities.
  • Exceptional organizational skills and accuracy in managing client accounts.

Purely work-from-home

Night Shift (EST)

Weekly pay

#J-18808-Ljbffr

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