Inside Service Sales Representative

2 weeks ago

Angeles, Philippines Buscojobs Full time

Job Description

Inviting applications for the role of Process Developer, Sales & Commercial

The position manages a high volume of outbound calls while effectively determining requirements, answering inquiries, resolving problems, fulfilling requests, and recording case notes.

Responsibilities

  • New merchant acquisition, which means your job is to sell the benefits to the top home improvement contractors in the country
  • Provide information to the customer and place appropriate notes in the system indicating exactly what action was taken or needs to be taken; attentiveness to notes/customer interaction detail for auditing, reporting and customer experience purposes
  • Ensure accurate security procedures are followed on all e-commerce customer interactions
  • Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
  • Act as a product knowledge specialist
  • Responsible for ensuring adherence to all operations and compliance procedures

Qualifications we seek in you

Minimum qualifications

  • Relevant sales experience, preferably in a consultative, phone-based sales role
  • Proven track record of sales success with the ability to detail your success
  • Excellent communication skills
  • Conduct a high volume of cold-calling to prospects via outbound phone calls
  • Solutions-oriented approach
  • Strong closing skills
  • Salesforce, MS Office Suite, and PC technical skills required
  • Experience using dialing/cadence software such as Outreach or SalesLoft preferred
  • Ability to work from home and conduct phone/video calls in a dedicated quiet workspace

Preferred qualifications

  • Successful sales experience, preferably in a consultative, phone-based sales role

Why join Genpact?

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable laws.

Posted 1 day ago

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