Csr Corporate Travel

Fares and Ticketing Agents (Travel Industry)

Makati, National Capital Region Liveware Labs

Posted today

Job Description

Fares and Ticketing Agents (Travel Industry)

Life is short - so work somewhere awesome

Introducing Liveware Labs: A leader in outsourcing and offshoring solutions, our success comes from having some of the brightest and most dedicated people in the service industry.

We are looking for an outstanding individual to join us on this journey in Manila.

What would you do?

Due to strong growth with one of our existing travel partners, an exciting opportunity has become available for enthusiastic and dynamic Fares and Ticketing Agents .

This opportunity suits those with exceptional accuracy and an eye for detail.

Responsibilities

• After-hours ticketing domestic and international airfares for Australian market
• Support Retail and Corporate Travel Consultants
• Understand complex airfares and ticket, process schedule changes and airline cancellations using multiple GDS
• File finish of all online booking PNRs in Tramada
• Adhere to corporate travel policies
• Manage amendments and cancellations
• Resolve problem bookings in a timely manner
• Manage client profiles and interactions using CRM systems
• Other duties as required

What you offer

• Bachelors Degree preferred
• 2+ years experience in the travel industry
• GDS experience essential (ideally Galileo, Sabre and Amadeus)
• Proficiency with Microsoft Office or Google Workspace
• CRM or ticketing platform experience essential
• Excellent communication and customer service skills
• High attention to detail and strong administrative skills
• Analytical and problem-solving skills

What we offer

• Competitive salary package and professional development opportunities
• Collaborative international environment

Salary : Php22,000.00 - Php25,000.00 per month

Benefits :

• Health insurance

Location: Makati City

Team Lead with Airlines/Travel Industry experience

Posted 1 day ago

Job Description

We are seeking an experienced Team Lead to join our call centre team at Teleperformance's McKinley West office in Taguig City, Metro Manila. This is a full-time role leading customer service agents in the airlines and travel industry.

What you’ll be doing

• Oversee day-to-day operations of a team of customer service agents
• Monitor performance and provide coaching
• Maintain quality assurance processes
• Identify training needs and develop coaching programs
• Foster a positive team environment
• Handle escalated inquiries and complaints
• Contribute to process improvements
• Collaborate with other teams

What we're looking for

• 1-2 years supervisory experience in a call centre or travel industry
• Strong leadership and communication skills
• Proficient in MS Office; data analysis skills
• Collaborative and adaptable mindset

Note: Applicants must have relevant airline or travel industry experience.

Client Support

Posted 1 day ago

We are mass hiring for Call Center Agents in Metro Manila sites. Sapient is URGENTLY HIRING.

Responsibilities

• Resolve customer inquiries and escalate as needed
• Maintain accurate records of interactions
• Stay updated on policies and services
• Contribute to a positive team environment

Qualifications

• Good communication skills
• English language proficiency
• Computer literate
• Problem-solving abilities
• Ability to thrive in a fast-paced environment

Benefits

• Monthly commissions, health insurance, 2 free dependents from day 1
• Paid leaves, OT & holiday pay, 13th month pay
• Career growth opportunities

Additional benefits and onsite support available.

Client Support

Posted today

Client Support Specialist

Taguig, National Capital Region ₱ Y Aickman and Greene

Posted 1 day ago

Job Overview

We are seeking a Client Support Specialist to join our client services team. The role involves exceptional client communication, accurate reporting, and high-level support to teams.

Work Setup

• Full-time
• Mon-Fri, 6:00 am to 3:00 pm
• Onsite

Key Responsibilities

• Exceptional client communication across multiple platforms
• Prepare client reports and track metrics
• Provide high-level support to Client Success and Coaching teams
• Collaborate with internal teams to align engagement strategies

Qualifications

• Bachelor’s degree in any field
• 2 years of related experience
• Experience in Data Entry, Social Media Scheduling, Calendly management
• G-suite experience and CRM familiarity
• Excellent English communication
• Willing to work night shifts and in Nasdaq office at Taguig

About Us

Shadow Office Solutions is an Australian operated BPO committed to delivering exceptional services. We are an equal-opportunity employer.

Client Support Associate

Posted 1 day ago

Job Description

Make Your Next Big Career Move with KMC Solutions as a Customer Service Advocate for Zenni Optical. This role supports customers worldwide through multiple channels.

Perks and Benefits

• Competitive salary, health insurance
• Leave credits, on-site coffee, growth opportunities
• Diverse learning environment

Key Responsibilities

• Deliver exceptional customer service across channels
• Provide product knowledge and process inquiries
• Collaborate with internal teams for feedback
• Maintain Zenni’s customer-first tone

Qualifications

• 1 year of CSR experience in e-commerce or retail
• Excellent English communication
• Empathetic, adaptable, and customer-focused
• Willing to rotate schedules

Work Setup

• Onsite
• Night shift
• Location: Makati

Client Support Specialist (Nasdaq)

Posted 1 day ago

Job Description

Nasdaq Manila offers a permanent full-time role based in Bonifacio Global City, Taguig with hybrid work (minimum 2 days in office). We offer comprehensive benefits and opportunities for growth.

Your Role

Entry-level Client Support Analyst for Nasdaq’s Investor Relations Suite, handling data issues and ad-hoc projects, supporting a global team of Product Specialists and Account Managers.

What We Expect

• Bachelor’s degree in Business Admin, Economics, or related field
• 2+ years in a shared services environment
• Familiarity with Capital Markets
• Excellent English communication
• Strong attention to detail and ability to work independently
• Willing to work night shifts and in Nasdaq office twice per week

What We Offer

• Competitive salary, stock purchase plan, retirement plan
• Annual bonus, health benefits, training

How to Apply

Does it sound like you? Apply via the link. Nasdaq is an equal opportunity employer and provides accommodations on request.

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