Corporate Travel Account Of Csr With Or Without

Corporate Travel Account Of Csr With Or Withou...

Customer Service Representative (Cebu, Philippines)

Posted 1 day ago

Job Description: Customer Service Representative

We are seeking a skilled and dedicated Customer Service Representative with experience in voice, and email support within a BPO environment. The ideal candidate will be responsible for delivering high-quality customer interactions across multiple channels, ensuring timely and accurate resolution of customer inquiries, and maintaining excellent customer satisfaction.

Key Responsibilities:

• Handle customer inquiries via chat, voice, and email channels.
• Provide prompt, accurate, and courteous responses to customer queries.
• Resolve issues related to products or services in a professional manner.
• Collaborate with internal teams to resolve complex issues and escalate when necessary.
• Maintain detailed records of customer interactions and follow-ups.

Qualifications:

• Proven experience in a BPO environment handling chat, voice, and email support.
• Strong communication skills, both written and verbal.
• Ability to multitask and manage multiple channels simultaneously.
• Customer-focused with problem-solving skills.
• Familiarity with CRM systems and tools is a plus.

Location: Cebu, Philippines

Shift: Has to be okay with any shift

Job Type: Full-time

Pay: Php 31,000 - 35,000 per month (Inclusions: Overtime, Night Diff)

• Health insurance (HMO)

• Company events
• Health insurance
• Opportunities for promotion
• Paid training

Experience: BPO: 1 year (Required)

Customer Service Officer

Posted 1 day ago

Role Overview: PIC - Philippines, a Genus company, has an exciting opportunity. We are looking for a Customer Service Officer who is responsible for ensuring that the right animals are delivered in the most cost efficient way from source farm to customer farm.

You Will: Consolidate availability and sales forecast reports; Flag excess gilts and boars availability to Account Managers and coordinate updated orders with Contract Production Officers in the source farms; Submit monthly forecast reports to key internal and external customers; Secure government permits necessary to transport animals from source farm to customer farms; Arrange the animal transport from source farm to customer farm and tracks animal movement until arrival to customer farm; Provide month end transport cost on animal deliveries; Review and route QAR for approval; Process third party delivery truck billings; Train third party truckers' staff on PIC protocols and audit for compliance; Monitor third party truckers' compliance to contract terms and agreed SLA; Other tasks as assigned by manager.

Requirements (required):

• At least 3 years experience as logistics & transport officer
• Knowledge of different modes of transport and delivery, technological advances and best practices
• Customer focused with strong problem solving and analytical skills
• Above average planning and organisation skills
• Solid communication and coordination skills
• MS Office (Word, Excel, PowerPoint)
• Willingness to adopt flexible work schedule

Preferred Qualifications & Experience: Graduate of logistics/transport or related course; Work experience in a logistics company is an advantage.

Business Overview: Genus is an agricultural biotechnology pioneer. PIC, our swine division, etc. (content retained from original)

Benefits Overview: Competitive salary. Health insurance for employee and dependents, life insurance, annual leave credits, retirement/savings plan, annual incentive, work uniforms. Growth opportunities.

Equal Employment Opportunities: Genus is an equal opportunity employer. Genus prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to protected characteristics.

Customer Service Representative (Maasin, Iloilo)

Posted today

Job Description: About us — Prince Retail Group (PRINCE HYPERMART). Qualifications & experience: Bachelor’s Degree in Business Administration, Marketing or related; At least 6 months relevant work experience.

Tasks & responsibilities:

• Assist customer concerns and queries, ensure resolution with a professional approach.
• Maintain store ambience and relay communications from Head Office.
• Answer external and internal calls; facilitate communication relays.
• Competitive salary and benefits; HMO coverage on regularization; Life and health insurance; Annual leave credits; Store discounts.

Customer Service Representative (Other Roles):

• Roles with various postings including onboarding, training, and benefits packages.

Other postings include:

• Customer Service Representative (Onsite Cebu IT Park) — Salary up to Php 27,000; Night differential; 20% sign-on bonus; HMO; Paid training; Fresh graduates welcome.
• Customer Service Advisor - UPA 2025 (Concentrix, SA/Cape Town): Night shift roles with uncapped commission; benefits include medical aid, pension, group life, transport subsidy, EAP, and more. Eligibility to work in SA required.

Additional notes:

• Upon applying, you may be directed to a quick online chat-based interview. Shortlisting requires completion of this step.
• Concentrix is an equal opportunity employer; all qualified applicants will be considered without regard to protected characteristics.

Languages and location details vary by posting. This consolidated description reflects multiple Customer Service roles across Cebu, Iloilo, and Cape Town postings and may include on-site and remote opportunities, varying shifts, and different compensation packages.

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