Senior Manager, Commercial Spares Administration

Primary Responsibilities Lead the Commercial Spares Administration Order Management function Empower a multi-shift team to deliver a first-class customer experience. Motivate & coach a team of three supervisors & their teams to enhance technical skills, and increase overall business acumen. Capable of having difficult conversations and leveraging performance management skills for both high and low performers. Develop process-oriented solutions that ensure appropriate & equitable workload distribution amongst a team of various job scope. Monitor organizational success & maturity through KPIs that tie to overall business strategy. Propose & operationalize multiple, CORE projects with minimal supervision Serve as the primary escalation point for customer issues. Serve as primary Power & Controls focal for the Philippines site. Partner with broader site to development talent pipeline opportunities within and outside the department. Individual must be reliable, accountable, & capable of displaying situational leadership. Individual should be a data driven decision maker, creative problem solver, & vocal advocate for their team. Individual will work onsite 4 days/week and various shifts throughout the month to ensure leadership accessibility to entire Philippines team. Adheres to and participates in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and wellbeing of self and others. What You Will Do Sets objectives and guides others on execution/approach for achievement of operational results. Support and collaborate with internal functional teams (Operation & Strategy Team, Customer Response Center, Customer Business Directors, Airline Support Managers, Aftermarket Program Managers etc.). Support, prepare present to senior leadership/key stakeholders on business initiatives/operations Manage and adhere to key Customer Spares Administration business processes. What You Will Learn Develop your leadership ability through guiding and mentoring a multi-layer organization. Strengthen your communication skills through exposure to various flight levels and audiences. Understand a key business process within the Power & Controls aftermarket business. Qualifications Strong Leadership Skills – Proven ability to lead and inspire teams, including managing and motivating team members remotely. Executive Presence – Capable of effectively representing the team in executive leadership discussions and decision-making forums. Flexibility – Open to shifting work schedules and adaptable to varying business needs and demands. Contract Administration Knowledge – Demonstrates the ability to understand, interpret, and apply principles of contract administration. Technical Aptitude – Strong capability to grasp technical concepts and leverage them to support operations and decision-making. Collaboration & Influence – Skilled at leading without direct physical presence, fostering collaboration and alignment across distributed teams. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team? We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight #J-18808-Ljbffr