Collections Team Lead

2 weeks ago


Manila, Philippines Billease Full time

Collections Team Lead Billease Manila, National Capital Region, Philippines About Us Billease offers the easiest way to afford what you want and need today. Our brand centers on making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and seek better online and offline shopping experiences. We embody the core of our name Billease, combining bill and ease, pronounced bilis, meaning speed or swiftness in Filipino. Learn more: The Job Billease is building the most technologically advanced, AI-driven collections shop in the Philippines. We are now hiring a tech‑savvy Collections Supervisor. Lead and mentor a team of collection specialists. Provide training, guidance, and support to ensure high team performance. Grow the team to 300 FTEs within 2 years. Foster a collaborative and results‑driven culture. Set clear KPIs and track progress consistently. Compliance and Risk Management Ensure compliance with laws, regulations, and internal policies. Identify and mitigate risks in the collections process. Partner with the risk team to enhance credit risk models and strategies. Implement customer‑centric communication approaches. Engage delinquent customers respectfully and empathetically. Drive process improvements and efficiency initiatives. Stay updated on industry best practices and emerging trends. The Ideal Candidate Mid to Senior Level: 3 to 5 years in a similar role in the same industry. Proven leadership experience. Onsite Work Required: Must be able and willing to work onsite. Seniority level Associate Employment type Full‑time Job function Research and Analyst Industries Banking #J-18808-Ljbffr


  • Collections Team Lead

    2 weeks ago


    Manila, Philippines Capgemini Full time

    The Collection Team Leader oversees a team of collection team members for the effective recovery of outstanding debts. This role involves monitoring team performance, providing coaching and support, maintaining compliance with legal and regulatory requirements, and achieving collection targets. Mentioned below are key duties: Responsibilities Lead, motivate,...

  • Collections Team Lead

    3 weeks ago


    Manila, Philippines Monee Full time

    Monee Manila, National Capital Region, Philippines Collections Team Lead - Credit Business Join to apply for the Collections Team Lead - Credit Business role at Monee . Job Description Overseeing and guiding a team of collections specialists in achieving performance targets, managing daily operations, and implementing strategies to optimize collections....


  • Manila, Philippines BillEase Full time

    About Us Billease offers the easiest way to afford what you want and need today. Our brand centers on making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and seek better online and offline shopping experiences. We embody the core of our name Billease, combining bill and ease, pronounced bilis, meaning speed or...

  • Team Leader

    4 weeks ago


    , Metro Manila, Philippines Private Advertiser Full time

    About the role As a Team Leader (Collections), you will play a pivotal role in leading and managing a team of customer service professionals who are responsible for collecting outstanding debts. This is a full-time position based in Ortigas, Pasig City, Metro Manila. You will be responsible for driving efficient and effective debt collection processes, while...

  • Collections Team Lead

    4 weeks ago


    Manila, Philippines Kinect Incorporated Full time

    Job Description: The Team Leader provides World‑class support to the Call Center Agents and our clients, customers, as well as consistently driving to exceed performance targets. The Team Leader supports and develops Agents by providing and delivering a Best‑In‑Class level of coaching in areas of call center performance, customer service, technology,...

  • Collections Team Lead

    2 weeks ago


    Manila, National Capital Region, Philippines Kinect Full time ₱300,000 - ₱600,000 per year

    The Team Leader provides World-class support to the Call Center Agents and our clients, customers, as well as consistently driving to exceed performance targets. The Team Leader supports and develops Agents by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional...


  • Bonifacio Global, Metro Manila, Philippines Nutri-Asia, Inc. Full time ₱900,000 - ₱1,200,000 per year

    JOB OBJECTIVES / FUNCTIONS:The Credit and Collection Lead is responsible for managing the company's credit and collection processes to ensure timely customer payments and minimize financial risk. This role involves evaluating customer creditworthiness, maintaining accurate records, following up on overdue accounts, and collaborating with both internal and...


  • , Metro Manila, Philippines Green Mango Technology Corp. Full time

    The Collection Team Leader is responsible for overseeing the daily activities of the collections team, ensuring that overdue accounts are managed, and debts are recovered in a timely and professional manner. This role involves managing, coaching, and motivating collections agents, as well as ensuring compliance with applicable laws and company policies. Key...

  • Junior Team Lead

    2 weeks ago


    Manila, National Capital Region, Philippines TSMG Full time ₱150,000 - ₱250,000 per year

    We are seeking a motivated Junior Team Lead to support and oversee data collection projects. The role involves coordinating field teams, ensuring project milestones are met, and leveraging knowledge of the local market to drive effective participant recruitment and data quality. This is an excellent opportunity for an early-career professional to develop...

  • Accounting Team Lead

    3 weeks ago


    Manila, Philippines Emma Sleep GmbH Full time

    Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company . Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that...