Support Analyst

3 weeks ago


Southern Manila District, Philippines MediSolution Full time
Support Analyst page is loaded## Support Analystlocations: Manila, Philippines: Cebu, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R SmartWorks, a division of Harris Utilities, has been serving the utility industry in North America and the Caribbean for 40+ years. We’re on a mission to unlock the value of the Smart Grid for utilities and their customers.We’re looking for an experienced **Support Analyst** to join our remote team. If you have strong client service, troubleshooting, and analytical skills, this role offers the chance to make an impact while working with cutting-edge Smart Grid solutions.**What you’ll do:*** Resolve customer support tickets and ensure timely updates.* Troubleshoot technical issues (SQL, Linux, networking, VPNs).* Collaborate with utility clients to deliver the best outcomes.* Provide after-hours/holiday support when required.**What we’re looking for:*** 4+ years’ experience in SQL, production environments, and client support.* Linux OS support and network administration knowledge.* Familiarity with relational databases (Oracle/PostgreSQL).* Strong communication and problem-solving skills.**Nice to have:*** Cloud systems, Java/JSP/jQuery knowledge, or Salesforce admin experience.* Utility industry or Smart Grid exposure.* ITIL/ITSM background.**Perks & Benefits:*** Fully remote work* Health & life insurance, lifestyle rewards program, gratuity, and more.Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”* We empower our employees to make a difference* We have an award winning culture* We offer opportunity to learn* We are financially strong and we are owned by the largest software company in Canada (CSI)* We have funFollow us on social media to learn more about our company values, culture and initiatives**Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.***If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at **This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.*
#J-18808-Ljbffr

  • Southern Manila District, Philippines Nuix Full time

    Nuix Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Business Systems Support Analyst role at Nuix Nuix Manila, National Capital Region, Philippines 1 day ago Be among the first 25 applicants Join to apply for the Business Systems Support Analyst role at Nuix We\'re on a mission to be a Force...


  • Southern Manila District, Philippines HRTX Full time

    Overview As a Threat Intelligence Analyst, you will research and analyze emerging cyber threats, produce concise analyst notes, and communicate findings to both technical and non-technical audiences. You will use open-source intelligence (OSINT) and internal tools such as the Recorded Future Intelligence Cloud to inform clients and internal stakeholders of...


  • Southern Manila District, Philippines Avaloq AG Full time

    Your Team As experts of Avaloq's Web Banking solutions, we are responsible for developing, improving and maintaining the corresponding modules for our clients worldwide. Following agile development processes, we take care of all aspects related to our Web Banking offering by leveraging on our Avaloq Core Platform and tailoring the product to the market...


  • Southern Manila District, Philippines RemoteVA Full time

    Overview Job Title: Trading Strategist/Market Analyst Location: Remote We are seeking a highly skilled and analytical Trading Strategist/Market Analyst with a strong background in risk management. This role involves developing and implementing trading strategies, analyzing market trends, and managing financial risks to optimize returns. The ideal candidate...


  • Southern Manila District, Philippines HRTX Full time

    Overview As a Threat Intelligence Analyst, you will research and analyze emerging cyber threats, produce concise analyst notes, and communicate findings to both technical and non-technical audiences. You will use open-source intelligence (OSINT) and internal tools such as the Recorded Future Intelligence Cloud to inform clients and internal stakeholders of...


  • Southern Manila District, Philippines HRTX Full time

    Responsibilities Fielding first contact from customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Triaging submitted customer tickets for clarity, assignment, and categorization. Assessing question or issue for resolution need. Providing support in the form of procedural documentation. Managing multiple...


  • Southern Manila District, Philippines Sanius Health Full time

    Overview REMOTE Graduate Life Sciences and Research Analyst Location: REMOTE (Philippines) Contract Type: Full-Time Package: ₱932,000 to ₱1,244,000 Role purpose: Support a fast-paced team focused on rare diseases and real-world impact for patients, contributing to data and healthcare initiatives across multiple projects and geographies. Responsibilities...


  • Southern Manila District, Philippines Royal Caribbean International Full time

    Overview Royal Caribbean is looking for an analyst to join its Revenue Strategy and Operations team. The Analyst will be responsible for the technical implementation of price programs (Brand and tactical promotions) for the Royal Caribbean brand. Liaises with the Pricing Operations and Revenue Management Product Teams in the design and development of pricing...

  • Payroll Analyst

    1 week ago


    Southern Manila District, Philippines Royal Caribbean International Full time

    Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with...

  • Senior Data Analyst

    3 weeks ago


    Southern Manila District, Philippines InDebted USA, Inc. Full time

    Overview About InDebted : InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good....