Technical Support Representative
2 weeks ago
Technical Support Representative (Smart Alarm Security Company) Job Openings Technical Support Representative (Smart Alarm Security Company) About the job Technical Support Representative (Smart Alarm Security Company) Job Title: Technical Support RepresentativeCompany: Elevate Calls Inc.Email: Location: Work From HomeJob Type: Full-Time / Part-Time Job Overview: Elevate Calls Inc. is seeking a skilled and customer-oriented Technical Support Representative to join our team, specializing in Smart Alarm Security Systems. In this role, you will provide exceptional support to our customers, ensuring the seamless operation and troubleshooting of their security systems. If you are tech-savvy, have strong communication skills, and are passionate about customer service, wed love to hear from youKey Responsibilities: Provide first-level technical support to customers via phone, email, and chat. Troubleshoot and resolve issues related to smart alarm security systems, including software, hardware, and connectivity problems. Guide customers through installation, setup, and configuration processes. Escalate complex technical issues to higher-level support or engineering teams when necessary. Maintain detailed and accurate records of customer interactions and issue resolutions in our CRM system. Stay updated with the latest technology advancements and product features to effectively assist customers. Assist with product testing and feedback to enhance service and product quality. Qualifications: Experience: 1-2 years of technical support or customer service experience, preferably in a technology or security-related field. Technical Skills: Basic understanding of networking, IoT devices, and security systems. Familiarity with alarm systems is a plus. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Problem-Solving Skills: Strong analytical and problem-solving abilities. Customer Focus: A passion for helping customers and ensuring their satisfaction. Education: High school diploma or equivalent required; an associate degree or certification in a related field is preferred. How to Apply: Interested candidates are invited to submit their resume and a brief cover letter to . Please include Technical Support Representative Smart Alarm in the subject line of your email. Elevate Calls Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr
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Technical Support Representative
2 weeks ago
Davao City, Davao, Philippines TORCH Solutions Full time ₱420,000 per yearWe are looking for Technical Support RepresentativesPlace of Work: Davao City (Fully Onsite) Compensation Offer: Up to 42,000/Month Qualifications:1-2 years Technical Support Representative Experience (SaaS)Knowledgeable in Software as a Service1-year BPO experience (Call Handling)Willing to work onsite in Davao CityPerks and Benefits:Joining Bonus: P30,000...
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Technical Support Representative
1 day ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per yearAbout the role We are urgently seeking a Technical Support Representative to join the team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. As a full-time employee, you will be responsible for providing high-quality technical support and customer service to our clients. This is an excellent opportunity to develop your skills in a...
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Technical Support Representative
4 weeks ago
Davao City, Philippines MicroSourcing Full timeJoin to apply for the Technical Support Representative role at MicroSourcing Discover your 100% YOU with MicroSourcing! Position: Technical Support Representative Location: Eastwood, Libis Quezon City Work setup & shift: Work from Home | Dayshift Why join MicroSourcing? You'll Have Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on...
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Technical Support Representatives
1 week ago
Davao City, Davao, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱250,000 - ₱300,000 per yearRAMP HIRING – CALL CENTER JOBSTechnical Support RepresentativeStart Date: September 29Work On-site: Damosa IT Park, J.P. Laurel Ave, Lanang, Davao CityWhat We Offer:Salary package up to ₱25,000 + Performance BonusPaid training with allowanceCareer growth opportunitiesHMO plus 2 free dependentsCritical Illness BenefitsLife InsuranceGovernment-Mandated...
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Davao City, Philippines Talent Outsourcing Channel Solutions Full timeWe are looking for Technical Support Representatives Place of Work: Davao City (Fully Onsite) Compensation: 40,000 Qualifications: • 1-2 years Technical Support Representative Experience (SaaS) • Knowledgeable in Software as a Service • 1-year BPO experience (Call Handling) • Willing to work in Davao City We are offering Relocation Package for...
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Davao City, Philippines Talent Outsourcing Channel Solutions Full timeWe are looking for Technical Support Representatives Place of Work: Davao City (Fully Onsite) Compensation: 40,000 Qualifications: • 1-2 years Technical Support Representative Experience (SaaS) • Knowledgeable in Software as a Service • 1-year BPO experience (Call Handling) • Willing to work in Davao City We are offering Relocation Package for...
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Technical Support Representative I
2 weeks ago
Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱250,000 - ₱500,000 per yearFunctional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...
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Technical Support Representative
2 weeks ago
, Davao del Sur, Philippines MD-TORCH Solutions Full timeResponsibilities Provide technical assistance and support for incoming queries. Diagnose and troubleshoot hardware and software issues. Guide users through step-by-step solutions. Document issues and track resolutions in ticketing system. Collaborate with other teams to improve customer experience. Maintain up-to-date knowledge of products and services....
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Davao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeAbout the role Talent Outsourcing Channel Solutions is seeking a passionate Technical Support Representative to join our team and provide exceptional customer service to our HEALTHCARE account. This is a full-time role based in Davao City, Davao del Sur. As a Technical Support Representative, you will be responsible for delivering efficient and effective...
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Technical Support Representative for VoIP
2 weeks ago
Davao City, Davao, Philippines 8 Ventures Network Pte Ltd Full time ₱20,000 - ₱60,000 per yearResponsibilities:Provide technical support to customers via phone, email, or chat regarding VoIP services, including configuration, troubleshooting, and problem resolution.Diagnose and resolve technical hardware and software issues related to VoIP equipment and applications.Document all support interactions and troubleshooting steps in our ticketing system...
