Customer Operations/Claims Coordinator

2 days ago

Metro Manila Philippines Buscojobs Full time

Customer Service Associate

Makati, National Capital Region CEMEX

Posted today

Job Description

What is the job?

  • Prompt and accurate sales order creation (voice/electronic) in accordance with policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
  • Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement; define SLAs with different departments (Logistics, Operations, Commercial, Technical, Procurement).
  • Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact customer relationships.
  • Ensure all inquiries, requests and tasks are properly coordinated and executed within defined service levels to exceed customer expectations.
  • Inform and regularly update clients on the company’s customer contact tools to facilitate order fulfillment.
Qualifications
  • Bachelor’s Degree
  • Willing to work in Makati
  • 0-5 years experience in customer service, order processing or back office
  • Above-average communication in English and Filipino
  • Fresh graduates are welcome to apply
Customer Service Representative

Posted today

Job Description

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can relate to billing and collections support, client inquiries, product support or inbound sales.

  • Open to fresh graduates and college undergraduates with related working experience
  • BPO experience is an advantage
  • Must have good English communication skills
  • Willing to work in Alabang on shifting schedules
Customer Service Representative

Posted today

Job Description

As a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can relate to billing and collection support, client inquiries, technical or product support or inbound sales.

  • Graduate of any 4-year course is preferred; non-graduates with related experience are accepted
  • At least 6 months of related experience required
  • Fluent in English
  • Good computer navigation skills
  • Willing to work full-time

Advise referrals who fit the criteria to walk in at our Recruitment Center with a resume and valid I.D. 3F Forum Robinsons Mall, Pioneer St. corner EDSA, Mandaluyong City

Monday to Friday, 10AM to 4PM. Please bring an updated copy of your resume and valid ID.

Customer Service Representative

Taguig, National Capital Region GDV Business Services Co.

Posted today

Job Description

URGENT HIRING for Customer Service Representative and Technical Support Representative. Job Summary: provide expert advice and information to potential customers regarding products and services; contribute to profitability and sales through excellent service and consultative selling.

Location: BGC, Taguig. Company: TATA Consultancy Service. Perks include onsite work, HMO coverage, medicine reimbursement, and equipment provided as needed.

  • Qualifications: college graduate in computer-related field (for TSR) with 12+ months of BPO experience; college undergraduates or associates with 24 months BPO experience; onsite work required
  • Salary up to Php 31,000/month
  • Apply with updated resume

Recent notes: on-site requirement; relocation considerations apply for Taguig

Other

Be the First To Know: Job listings updated; locations include Pasig City and Quezon City. Various postings for Customer Service Representatives with diverse requirements and shifts.

#J-18808-Ljbffr

  • Claims Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines CUBEWORK PH CORP Full time $70,000 - $120,000 per year

    The Claim Coordinator is responsible for supporting the end-to-end claims process related to transportation, warehousing, and customer disputes. This role ensures timely collection of supporting documents, accurate claim validation, and clear communication with internal teams, carriers, and customers. The member plays a critical role in reducing revenue...

  • Customer Operations/Claims Coordinator

    4 days ago

    , Misamis Occidental, Philippines Buscojobs Full time

    Customer Operations Claims Coordinator Job type: Full-time, Permanent Work From Home — Must be residing in Metro Manila Salary: Php20,000.00 - Php24,000.00 per month Benefits: Additional leave Company events Health insurance Life insurance Opportunities for promotion Paid training Pay raise Promotion to permanent employee Work from home Schedule: 8 hour...

  • Customer Operations/Claims Coordinator

    4 days ago

    , Ilocos Norte, Philippines Buscojobs Full time

    Overview Customer Operations Claims Coordinator jobs in Angeles City, Pampanga. Responsibilities Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills. Achieve individual revenue and customer service targets to support delivery of...

  • Operations Claims Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeClaims Full time ₱43,532 - ₱56,751

    Job DescriptionThe role of Customer Operations/Claims Coordinator is a critical position that requires exceptional customer service skills, strong communication abilities, and a detail-oriented approach. As a key member of the team, you will be responsible for managing the entire claims process from start to finish, ensuring smooth coordination of bookings,...

  • Customer Operations/Claims Coordinator

    4 days ago

    , Davao del Sur, Philippines Buscojobs Full time

    Overview Customer Operations Claims Coordinator jobs in... Responsibilities Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills. Achieve individual revenue and customer service targets to support delivery of team/departmental...

  • Operations Claims Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeClaim Full time $60,000 - $80,000

    Job Overview">We are seeking a highly skilled Claims Coordinator to join our team.">In this role, you will be responsible for providing exceptional customer service and ensuring smooth coordination of bookings, customer updates, towing, and vehicle repairs.">You will manage the entire process from start to finish, keeping all parties informed...

  • Claims Operations Analyst

    6 days ago

    , Metro Manila, Philippines ECLARO Full time

    Claims Operations Analyst - Commercial Insurance ECLARO National Capital Region, Philippines Claims Operations Analyst - Commercial Insurance ECLARO National Capital Region, Philippines 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from ECLARO Role Title: Claims...

  • Claims Admin

    3 days ago

    Philippines Chubb Insurance Full time ₱250,000 - ₱450,000 per year

    Role Purpose:The primary role of this position is to support Claims Adjusters located in North America by completing various complex tasks as instructed. The Claims FNOL Handler will be responsible for a range of activities, including receiving and registering sensitive, high valued and important claims, reviewing insurance policies, documenting claims, and...

  • Insurance Claims Manager

    6 days ago

    , Metro Manila, Philippines CXC Full time

    Overview We are looking for an experienced Claims Manager to lead claims team in the Philippines. This role is responsible for overseeing the full claims lifecycle from assessment and investigation to resolution while ensuring accuracy, efficiency, and compliance with local regulations. You’ll work closely with clients, brokers, and internal teams to...

  • Customer Operations/Claims Coordinator

    4 days ago

    , Ilocos Sur, Philippines Buscojobs Full time

    Customer Service Representative — Everise Taguig, National Capital Region Posted today Job Description Work From Home With HMO and Incentives Program Incentives Performance bonus 1 Day Hiring Process Non Toxic Account Atleast 1 year BPO Experience (any account) Must be residing in Metro Manila Open for JHS/SHS/College/Associate Graduate Average...