Deputy Manager
2 days ago
Requirements & Skills:
Graduate of Any Course
With 4-6 years relevant experience
Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools
Excellent verbal & written communication & presentation skills
Good interpersonal and people management skills with good problem solving approach
Expert knowledge of service procedures
Good analytical skills for MIS, number crunching & reporting to internal and external customers
Responsibilities:
Responsible for maintaining various matrices defined by the client
Independently handle, assist the customer to determine problems and provide resolutions
on any customer care issues & service problems, coordinate escalations, assess
customers needs
Motivating team through effective management, career development & implementation
of reporting mechanisms
Liaison with other areas of the company affecting technical support. One on One
Relationship Management
Analysis of reports including process dashboards, team performance reports, initiating
appropriate actions plans & initiate trainings
Manage attendance & attendance incentive for the team. Managing periodic shift level
projects / initiatives & responsible for the administrative aspects of the group / shift
Mentor and assist new hires
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Wellbeing and Resilience Deputy Manager
2 months ago
Cebu, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: CEBU PHILIPPINES JOB TITLE: WELLBEING AND RESILIENCE DEPUTY MANAGER Roles & Responsibilities - Proactively assist in the development, implementation, management and evaluation of the Wellbeing and Resilience Programs and initiatives for all employees at the Cebu location, from Managers to the Reviewers. - Liaison and partner with the identified...
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Wellbeing and Resilience Deputy Manager
2 months ago
Cebu, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: CEBU PHILIPPINES JOB TITLE: WELLBEING AND RESILIENCE DEPUTY MANAGER Roles & Responsibilities - Proactively assist in the development, implementation, management and evaluation of the Wellbeing and Resilience Programs and initiatives for all employees at the Cebu location, from Managers to the Reviewers. - Liaison and partner with the identified...
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Wellbeing and Resilience Deputy Manager
2 weeks ago
Cebu City, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: CEBU PHILIPPINESJOB TITLE: WELLBEING AND RESILIENCE DEPUTY MANAGERRoles & Responsibilities- Proactively assist in the development, implementation, management and evaluation of the Wellbeing and Resilience Programs and initiatives for all employees at the Cebu location, from Managers to the Reviewers.- Liaison and partner with the identified...
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Deputy Manager for BPO
1 month ago
Cebu, Philippines TASQ Staffing Solutions Full timeSchedule: Shifting Schedule Onsite in Cebu Requirements & Skills: Graduate of Any Course With 4-6 years relevant experience Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools Excellent verbal & written communication & presentation skills Good interpersonal and people management skills with good...
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Deputy Manager for BPO
1 month ago
Cebu, Philippines TASQ Staffing Solutions Full timeSchedule: Shifting Schedule Onsite in Cebu Requirements & Skills: Graduate of Any Course With 4-6 years relevant experience Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools Excellent verbal & written communication & presentation skills Good interpersonal and people management skills with good...
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Deputy Manager for BPO
1 month ago
Cebu City, Philippines TASQ Staffing Solutions Full timeSchedule: Shifting ScheduleOnsite in CebuRequirements & Skills:Graduate of Any CourseWith 4-6 years relevant experienceGood working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online toolsExcellent verbal & written communication & presentation skillsGood interpersonal and people management skills with good problem...
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Deputy Manager
3 days ago
Cebu, Philippines TASQ Staffing Solutions Full timeSchedule: Shifting Schedule Requirements & Skills: Graduate of Any Course With 4-6 years relevant experience Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools Excellent verbal & written communication & presentation skills Good interpersonal and people management skills with good problem solving...
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Deputy Manager
3 days ago
Cebu City, Philippines TASQ Staffing Solutions Full timeSchedule: Shifting ScheduleRequirements & Skills:Graduate of Any CourseWith 4-6 years relevant experienceGood working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online toolsExcellent verbal & written communication & presentation skillsGood interpersonal and people management skills with good problem solving...
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Deputy Manager
8 months ago
Cebu, Philippines Gratitude Philippines Full timeQUALIFICATIONS: • College Graduate/Bachelor’s degree in any field • At least 3-4 years of training lead experience handling social media content moderation account • Must be able to supervise at least 8 trainers and has strong experience in training delivery in a BPO setting PRINCIPAL RESPONSIBILITIES • Lead Training Team within the location •...
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Deputy Manager
8 months ago
Cebu, Philippines Gratitude Philippines Full timeQUALIFICATIONS: • College Graduate/Bachelor’s degree in any field • At least 3-4 years of training lead experience handling social media content moderation account • Must be able to supervise at least 8 trainers and has strong experience in training delivery in a BPO setting PRINCIPAL RESPONSIBILITIES • Lead Training Team within the location •...
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Deputy Manager
8 months ago
Cebu City, Philippines Gratitude Philippines Full timeQUALIFICATIONS:• College Graduate/Bachelor’s degree in any field• At least 3-4 years of training lead experience handling social media content moderation account• Must be able to supervise at least 8 trainers and has strong experience in training delivery in a BPO settingPRINCIPAL RESPONSIBILITIES• Lead Training Team within the location• Single...
