Transaction Screening Manager

7 days ago


Pasay, Philippines Tink Full time

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Ensure the effective and efficient week-to-week operations of the Transaction Screening team (TSS) in Pasay - and that daily/weekly targets are met Own the development of your analysts/senior analysts through effective OKR setting and performance management Identify key insights and actions from the Weekly and Monthly TM reporting and share any standout themes with the Team Manager Complete the monthly team QA and oversee all projects and processes to continuously improve the quality of Analyst work and drive customer experience. Identify and diagnose people, process, or system problems → implement a short-term fix → plan out any long-term solution, working with other stakeholders where required Support the Training Team/Senior Analysts with the design and delivery of onboarding/ ongoing training of the team Support the Team Manager with internal (e.g., Customer team) and external (e.g., client) meetings where required Be an escalation point for challenging transactions, HVTs, or clients/CSM requests (e.g., in Open) with the support of the Senior Analysts. Ensure the TSS team meets key SLAs, including resource and shift planning. Own all client issues and actions related to the TSS team Assist Compliance Management with complex queries, reporting, and analysis of client behaviour Collaborate closely with Compliance Management on the delivery of the wider compliance and business framework This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Essential: Previous Manager experience gained within the Compliance sector Proven track record of being able to inspire and nurture a team to reach a collective goal Excellent organisation skills and ability to prioritise tasks in an ever-changing work environment Is confident in their ability to speak with clients directly to resolve any concerns/queries they may have Competent working independently but is comfortable escalating when needed Desired: Previous Manager experience gained within the Transaction Monitoring section of Compliance (Anti Money Laundering) and/or running a 24/7 team Qualification in Anti Money Laundering or equivalent in related field Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. #J-18808-Ljbffr



  • Pasay, Philippines Visa Full time

    Company Overview Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...


  • Pasay, National Capital Region, Philippines Visa Full time ₱1,200,000 - ₱2,400,000 per year

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...


  • Pasay, Philippines BruntWork Full time

    The Web Transactions Specialist is responsible for managing setup, configuration, specialized support, consulting, and related technical processes associated with E-Commerce platforms. Job Highlights Hourly Rate: USD 4.41, the equivalent in your local currency Schedule: Monday to Friday, Monday - Friday 8:00 am - 5:00 pm EST Work Arrangement: Work from home...

  • Audit Assistant

    2 weeks ago


    Pasay, Philippines SM Supermalls Full time

    Audit Assistant (POS / Sales Transactions) Responsibilities: Conduct audit of sales reporting system versus tenant's z-readings / z-report Supervise the planning, execution and completion of POS vendor accreditation Prepare and present detailed reports on project progress and outcomes to senior management Liase with third-party vendors to ensure compliance...

  • Quality Manager

    4 days ago


    Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ is looking to fill an on-site position for a financial quality manager immediately. The pre-screening interview will take place over the phone. About the job Quality Manager - Financial (Pasay) Work Setup: Onsite/Shifting Schedule Requirements: Minimum of 2 years of Quality Manager in BPO industry. Responsible for ensuring smooth functioning of Quality...

  • Quality Manager

    4 days ago


    Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ is actively looking to fill an on-site position for a Quality Manager - Financial in Pasay as soon as possible. The pre-screening interview will take place over the phone. **Position Overview: Quality Manager - Financial (Pasay)** **Work Setup:** On-site/Shifting Schedule **Requirements:** - At least 2 years of experience as a Quality Manager in the...


  • Pasay, Philippines Cebu Pacific Air Full time

    About Cebu Pacific Air Cebu Pacific first took to the skies on March 8, 1996, flying from Manila to its hometown Cebu. It has since been committed to flying where Filipinos are – from its first international flight to Hong Kong back in 2001 to its first low-cost long-haul flight to Dubai in 2013. Your role Requests from suppliers/vendors the needed...

  • Quality Manager

    4 days ago


    Pasay, Philippines TASQ Staffing Solutions Full time

    TASQ is looking to fill an on-site position for a financial quality manager immediately. The pre-screening interview will take place over the phone. About the job Quality Manager - Financial (Pasay) Work Setup: Onsite/Shifting Schedule Requirements: Minimum of 2 years of Quality Manager in BPO industry. Responsible for ensuring smooth functioning of Quality...

  • Quality Manager

    4 days ago


    Pasay, Philippines TASQ Staffing Solutions Full time

    TASQ is actively looking to fill an on-site position for a Quality Manager - Financial in Pasay as soon as possible. The pre-screening interview will take place over the phone. **Position Overview: Quality Manager - Financial (Pasay)** **Work Setup:** On-site/Shifting Schedule **Requirements:** - At least 2 years of experience as a Quality Manager in the BPO...


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ is in urgent need of an on-site senior quality manager in Pasay. The pre-screening interview will be held over the phone. **Position Overview: Senior Quality Manager (Pasay)** **Shift:** Hybrid/Shifting Schedule **Requirements:** - A minimum of 2 years of experience as a Senior Manager of Quality in the BPO industry. - Proficient in Six Sigma and...