Japanese Bilingual Consultant

3 weeks ago

Makati, Philippines E-Solutions IT Services Full time

  • As a Customer Success Manager, you will serve as the strategic primary point-of-contact for Japanese-speaking B2B clients. You will drive customer satisfaction, ensure successful product adoption, minimize churn, and grow accounts via remote channels including video conferencing, chat, email, and phone.
Key Responsibilities
  • Facilitate onboarding and product implementation for Japanese clients through video calls, email, and chat.
  • Conduct account check‑ins, prepare QBRs, gather feedback, and monitor account health.
  • Advocate for customer needs within internal teams to improve product and processes.
  • Track and report key metrics such as retention, adoption, NPS, and CSAT using CRM dashboards.
  • Identify upsell opportunities and collaborate with sales for account expansion.
  • Provide multi‑channel support (email, chat, phone, web portal), escalating issues when necessary.
  • Experience: 1–2 years in B2B account management, customer success, or similar roles in SaaS or tech.
  • Account Management: Proven ability to independently manage accounts via video conferencing and email.
  • Multichannel Support: Skilled in supporting customers across email, chat, phone, and web platforms.
  • CRM Proficiency: Experience using Salesforce, HubSpot, Gainsight, or similar CRM tools.
  • Languages: Native-level Japanese; English proficiency at B2 level.
  • Education: Bachelor’s degree
#J-18808-Ljbffr

  • IT (Japanese Bilingual)

    3 weeks ago

    Makati, Philippines Nityo Infotech Inc. Full time

    Job Opportunity: Japanese Bilingual IT Specialist Are you passionate about technology and skilled in bridging communication across cultures? We are looking for a Japanese Bilingual IT Specialist to join our dynamic team. This role is perfect for someone who is technically proficient and can effectively communicate in both English and Japanese (Nihongo)....

  • IT Specialist

    2 weeks ago

    Makati, Philippines Nityo Infotech Full time

    Job Opportunity: Japanese Bilingual IT Specialist We are looking for a Japanese Bilingual IT Specialist to join our team. The ideal candidate will have strong technical expertise and the ability to communicate effectively in both English and Japanese (Nihongo). Job Responsibilities -- Provide IT support to clients and internal teams, ensuring smooth...

  • Finance Supervisor

    3 weeks ago

    Makati, Philippines Citco GSGS Full time

    Overview Japanese Bilingual Finance Supervisor Makati City, Philippines About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs....

  • Japanese Bilingual Data Entry Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Booth & Partners Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionThe primary responsibility of a Japanese Bilingual Data Entry Associate (CV Registration Associate) is to prepare / translate data for system entry and formatting by compiling and sorting information; establishing entry and formatting priorities as instructed by the Team Leader. The role must ensure the efficiency and accuracy of all data and...

  • Japanese Bilingual F&A Specialist- HYBRID Set-Up

    2 weeks ago

    Makati City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱1,200,000 - ₱1,800,000 per year

    Start Date: SEPTEMBER 2025Japanese Bilingual F&A Specialist - HYBRID Set-Up (DAYSHIFT)Location: Makati CityHybrid Set-up (2 days onsite, 3 days WFH)Dayshift Schedule : (Between 8AM to 10AM)Salary : Highly Negotiable (OPEN Budget)Qualifications:Filipino who can speak, read, and write JapaneseFluent in EnglishBachelor's degree in Finance, Accounting, or any...

  • Japanese Language Specialist

    3 weeks ago

    Makati, Philippines OpenText Full time

    OpenText Makati, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Japanese Language Specialist role at OpenText OpenText Makati, National Capital Region, Philippines 2 weeks ago Be among the first 25 applicants Join to apply for the Japanese Language Specialist role at OpenText Get AI-powered advice on...

  • Japanese Bilingual Data Entry Associate

    3 weeks ago

    Makati, Philippines Booth & Partners Full time

    6 days ago Be among the first 25 applicants The primary responsibility of a Japanese Bilingual Data Entry Associate (CV Registration Associate) is to prepare / translate data for system entry and formatting by compiling and sorting information; establishing entry and formatting priorities as instructed by the Team Leader. The role must ensure the efficiency...

  • HR - Japanese Speaking

    2 weeks ago

    Makati Central Post Office, Philippines Viventis Search Asia Full time $104,000 - $130,878 per year

    We are looking for a highly skilled and bilingual Human Resources (HR) Specialist to join our client's team. The ideal candidate will have a strong background in HR. This role requires fluency in both English and Japanese to effectively manage our Japanese-speaking employees and liaise with our international partners.Responsibilities:Manage all aspects of...

  • Japanese Bilingual Account Manager, Primary Accounts

    3 weeks ago

    Makati, Philippines S&P Global Full time

    Japanese Bilingual Account Manager, Primary Accounts (APAC) S&P Global Makati, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Japanese Bilingual Account Manager, Primary Accounts (APAC) role at S&P Global Japanese Bilingual Account Manager, Primary Accounts (APAC) S&P Global Makati, National Capital...

  • Accountant - Japanese Bilingual

    3 weeks ago

    Makati, Philippines Aretex Philippines Full time

    Are you passionate about solving accounting problems? Do you know how to run and manage critical accounting processes for businesses across a variety of industries? Are you looking for a company that will challenge you & help grow your skills? Join our young and dynamic team of accounting professionals! We are actively looking for motivated individuals eager...