Front Office Receptionist
4 months ago
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
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Hotel Front Desk Receptionist
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Hotel Receptionist
1 month ago
Manila, Philippines Hilton Manila Full timeWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the...
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Manila, Philippines Hilton Manila Full timeWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit...
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Receptionist
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Manila, Philippines Hotel Okura Manila Full timeWe are looking for a receptionist to perform a variety of administrative and clerical tasks.ResponsibilitiesServe visitors by greeting, welcoming, directing and announcing them appropriatelyAnswer, screen and forward any incoming phone calls while providing basic information when neededReceive and sort daily mail/deliveries/couriersMaintain security by...
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Receptionist
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manila, Philippines Hotel Okura Manila Full timeWe are looking for a receptionist to perform a variety of administrative and clerical tasks. Responsibilities Serve visitors by greeting, welcoming, directing and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information when needed Receive and sort daily mail/deliveries/couriers Maintain security...
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Manila, Philippines Hilton Manila Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...
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Front Office Receptionist
4 months ago
Manila, Philippines Hilton Manila Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...
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