Director – Contact Center Operations

4 days ago


Metro Manila Philippines Buscojobs Full time

Call Center Agent

Cainta, Rizal GDV Business Service Co.

Posted today

Job Description

URGENT URGENT URGENT

IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU

GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY
1 DAY ONSITE SET UP

  • At least a HS Graduate (old curriculum) / SHS Graduate with at least 6months BPO experience
  • Good to excellent English communication skills
  • Onsite set up
  • Earn 18-27k plus other benefits
  • Plus allowances
  • Monthly performance incentives
  • Leave Credits
  • Insurance Coverage
  • HMO
  • Career development and advancement

DON'T HESITATE TO APPLY BECAUSE WE HAVE EASY ACCOUNT THAT WILL FIT FOR YOU.

WHAT ARE YOU WAITING FOR? APPLY NOW

LET'S GOOO

Job Types : Full-time, Fresh graduate, Permanent

Salary : Php18,000.00 - Php27,000.00 per month

Benefits :

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee stock ownership plan
  • Flexible schedule
  • Flextime
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Schedule :

  • 8 hour shift
  • Day shift

Supplemental Pay :

  • 13th month salary
  • Anniversary bonus
  • Commission pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Do you have a BPO experience? If yes for how long in total?
  • Are you a former employee of CNX,CVG's, IBM, Stream Global, SYNNEX?

Education :

  • Bachelor\'s (required)

Experience :

  • Call Center Representative: 1 year (required)

Language :

  • English (required)
Customer Service Representative/Call Center/BPO - Paid Training

Cebu, Cebu STACKph GDV Business Services CO.

Posted 2 days ago

Job Description

We are recruiting for the position of Customer Service Representative

Location: Cebu IT Park

Salary Package up to ₱ 25,000 + Incentives (Performance Based) + Night Diff & HMO Coverage

  • Requirements: At least HS (Old Curriculum) | SHS Graduate | Fresh Graduate
  • No prior work experience required - Training will be provided
  • Good Communication Skills
  • Amenable to work onsite on a shifting schedule
  • We also have another site: Ayala North Makati, SM City Clark Pampanga

Apply Now | Tips are provided for the assessments and interview.

Phone Banker/ Call Center Agent

Makati, National Capital Region Eastwest Bank

Posted today

Job Description

Job description : Facilitate basic customer inquiries, requests, or complaints received thru the employee’s split skill and channel of assignment.

Basic qualifications :

  • Must have: good to excellent verbal and written communication skills, analytical and decision-making skills, problem solving skills and computer skills.
  • At least 1 year of BPO/Call Center experience is an advantage.
  • College graduate of any course.

Location : PBCom Makati

Phone Banker/ Call Center Agent

Makati, National Capital Region Eastwest Bank

Posted today

Job Description

Job description : Facilitate basic customer inquiries, requests, or complaints received thru the employee’s split skill and channel of assignment.

Basic qualifications :

  • Must have: good to excellent verbal and written communication skills, analytical and decision-making skills, problem solving skills and computer skills.
  • At least 1 year of BPO/Call Center experience is an advantage.
  • College graduate of any course.

Location : PBCom Makati

Call Center Specialist - Chat Support

Mandaluyong, National Capital Region ONLINE LOANS PILIPINAS FINANCING, INC.

Posted today

Job Description

Your responsibilities include but are not limited to the following :

Core Responsibilities :

  • Manage time wisely to meet or exceed the defined functional performance requirements
  • Follow established operations protocols and standard work procedures
  • Interact with other members of the team with respect, sensitivity, tact, and professionalism
  • Support Management with process and policy changes that can contribute to the overall objectives of the organization
  • Engage in acceptable customer interactions as defined in the Customer Interaction Policy

Functional Responsibilities :

  • Provide complete and proper education on processes and procedures for existing customers depending on where they are at in the customer life cycle.
  • Handle service/product inquiries and complaints effectively and ensure operational protocols are strictly followed for any special escalations (e.g. investor or media relations, etc.)
  • Input results of interactions properly following prescribed documentation standards
  • Secondary Function: Might be assigned to work on special projects or associated tasks or create reports as needed

Job Types : Full-time, Permanent

Salary : From Php15,370.00 per month

Benefits :

  • Paid training

Schedule :

  • 8 hour shift
  • Day shift

Supplemental Pay :

  • 13th month salary
  • Performance bonus

Ability to commute/relocate :

  • Mandaluyong City: Reliably commute or planning to relocate before starting work (required)

Education :

  • Bachelor\'s (preferred)

Experience :

  • Call Center Representative: 1 year (required)

Language :

  • English (required)
Call Center Specialist - Chat Support

Mandaluyong, National Capital Region ONLINE LOANS PILIPINAS FINANCING, INC.

Posted today

Job Description

Your responsibilities include but are not limited to the following :

Core Responsibilities :

  • Manage time wisely to meet or exceed the defined functional performance requirements
  • Follow established operations protocols and standard work procedures
  • Interact with other members of the team with respect, sensitivity, tact, and professionalism
  • Support Management with process and policy changes that can contribute to the overall objectives of the organization
  • Engage in acceptable customer interactions as defined in the Customer Interaction Policy

Functional Responsibilities :

  • Provide complete and proper education on processes and procedures for existing customers depending on where they are at in the customer life cycle.
  • Handle service/product inquiries and complaints effectively and ensure operational protocols are strictly followed for any special escalations (e.g. investor or media relations, etc.)
  • Input results of interactions properly following prescribed documentation standards
  • Secondary Function: Might be assigned to work on special projects or associated tasks or create reports as needed

Job Types : Full-time, Permanent

Salary : From Php15,370.00 per month

Benefits :

  • Paid training

Schedule :

  • 8 hour shift
  • Day shift

Supplemental Pay :

  • 13th month salary
  • Performance bonus

Ability to commute/relocate :

  • Mandaluyong City: Reliably commute or planning to relocate before starting work (required)

Education :

  • Bachelor\'s (preferred)

Experience :

  • Call Center Representative: 1 year (required)

Language :

  • English (required)
Call Center Specialist - Chat Support

Mandaluyong, National Capital Region ONLINE LOANS PILIPINAS FINANCING, INC.

Posted today

Job Description

Additional descriptions omitted for brevity

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Job title

Location

Posted today

Job Description

Call Center Agent l No Experience Need l Antipolo Site

Qualifications?

  • At least HS Graduate
  • With excellent communication skills

Perks?

  • A competitive salary package
  • Exciting performance bonuses
  • Generous referral incentives
  • Best-in-class healthcare benefits from Maxicare
  • An inspiring and fun work environment with endless career advancement opportunities

Job Types : Full-time, Permanent

Salary : Php15,000.00 - Php20,000.00 per month

Benefits :

  • Paid training
  • Pay raise

Schedule :

  • 8 hour shift
  • Shift system

Supplemental Pay :

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate :

  • Antipolo City, Rizal: Reliably commute or planning to relocate before starting work (required)

Education :

  • Bachelor\'s (preferred)

Experience :

  • Call Center Representative: 1 year (preferred)

Language :

  • English (preferred)

Posted today

Job Description

Call Center Agent l No Experience Need l Antipolo Site

Qualifications?

  • At least HS Graduate
  • With excellent communication skills

Perks?

  • A competitive salary package
  • Exciting performance bonuses
  • Generous referral incentives
  • Best-in-class healthcare benefits from Maxicare
  • An inspiring and fun work environment with endless career advancement opportunities

Job Types : Full-time, Permanent

Salary : Php15,000.00 - Php20,000.00 per month

Benefits :

  • Paid training
  • Pay raise

Schedule :

  • 8 hour shift
  • Shift system

Supplemental Pay :

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate :

  • Antipolo City, Rizal: Reliably commute or planning to relocate before starting work (required)

Education :

  • Bachelor\'s (preferred)

Experience :

  • Call Center Representative: 1 year (preferred)

Language :

  • English (preferred)
Phone Banker/ Call Center Agent

Makati, National Capital Region Eastwest Bank

Posted today

Job Description

Job description : Facilitate basic customer inquiries, requests, or complaints received thru the employee’s split skill and channel of assignment.

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