Call Center Sales Representative

2 weeks ago

San Fernando, Philippines MCI Full time

Overview

Full-Time

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We’re hiring Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is your chance to join a dynamic team where your skills are valued and your success is rewarded.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Responsibilities
  • Make outbound calls to potential and existing customers
  • Promote and sell products or services tailored to customer needs
  • Handle objections and close sales effectively
  • Meet or exceed sales quotas and performance metrics
  • Maintain accurate records of sales activities and customer interactions
  • Follow up on leads and respond to customer inquiries
  • Stay informed about product updates, promotions, and offerings
Qualifications
  • Must be 18 years or older
  • High school diploma or GED required
  • Fluent in English and Spanish (spoken and written)
  • Strong sales and persuasion skills
  • Excellent communication and negotiation abilities
  • Ability to work in a fast-paced, target-driven environment
  • Previous sales or telemarketing experience is a plus
Location and Compliance
  • Must be authorized to work in the country where the job is based.
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Compensation and Benefits

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

  • What You Can Expect from MCI: HMO Coverage plus a dependent, Rank & File ₱100,000 coverage, Supervisors/Managers ₱120,000 coverage
  • Dental Coverage and in-house dental assistance worth ₱5,000
  • Free meal during training
  • Career growth and learning
  • Allowances for rice, clothing, laundry and meals
  • Performance and loyalty bonuses
  • Frequent disinfection, fogging of workplace
  • Opportunities for growth and promotion
  • Employee shuttle services
  • Company retreats and off-site events
  • Sharpen your social skills while meeting awesome people and making new friends
  • Plus, more in-office rewards, raffles, recognition gifts, and treats
Work Environment and Diversity

This job operates in a professional office environment. The description notes the general responsibilities and that reasonable accommodations may be provided in compliance with applicable laws. MCI is committed to a diverse and equal opportunity work environment and prohibits discrimination and harassment based on protected characteristics. Details on company background and structure are provided for context and may change without notice.

Additional Information

The employer reserves the right to revise this job description at any time. This description is not a contract for employment, and either party may terminate employment at any time, for any reason.

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